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Superpet Limited

Superpet Limited

644K items sold
8.5K followers
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About us

Family Run Business

The first Superpet store opened its doors in New Milton on a gloriously sunny day in 1983. With Tony heading up the family, all five of the children worked in the shop at some point, both after school and during the school holidays.

With the New Milton shop a success, the family business soon began to expand. In 1993 the Christchurch branch was opened, with Joe, the eldest son taking responsibility for the day to day running of the shop upon leaving school. From an early age Joe had displayed a real aptitude for the business and was keen to be involved and learn the ropes from Tony. With Joe’s business drive, keen attention to detail and knowledge, it was a natural progression for Joe to take on a Director’s role within Superpet.
Location: United KingdomMember since: 31 Oct, 2002Seller: superpet-ltd

Business details

Business name: Superpet LimitedFirst name: JoeSurname: GoodeAddress: Unit 10, Somerford Business Park, Wilverley Road, BH23 3RU Christchurch, United KingdomPhone number: 01202483797Email: sales@superpet.co.ukVAT number: GB 280115435

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Feedback ratings

Last 12 months

Positive18,979- positive Feedback in last 12 months
Neutral146- neutral Feedback in last 12 months
Negative74- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (235,861)

  • w***s (596)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described, good price, fast despatch. BUT item sent by "Royal Mail tracked", no tracking information was available at all until after delivery. Original delivery estimate 15th October. No further information, item turned up on Sat 19th afternoon. I think the seller is OK, but Royal Mail really poor service.
  • i***d (620)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good delivery time for seed and well packaged plus a good price , communication and the tracking worked a treat.everything you want from a great ebayer. Many thanks
  • n***n (199)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived as expected and kept informed. Item well packaged, good price and as described. Thanks.
  • h***n (972)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller. 20kg bag of Peckish Complete is heavy and though packaging has improved it can still split. This seller packaged it in a VERY heavy duty clear plastic bag. Item arrived swiftly. Communication was automated but good. Product itself is very popular with the birds.
  • h***1 (536)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good value for money. Well packaged. Good communication from seller re delivery times etc. Recommend. Will purchase from here again.
  • h***p (674)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    wow quick delivery Ive used this company every 2 months as my doggies go made at whimzees seeing them happy makes me happy to be honest Ive been useing this company over 2 years now? maybe more maybe less anyway always top service, well packaged always informs me of my delivery time from royal mail. not sure if i have mentioned great price thank you so mush from me and my happy dogs
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