Sysracks

Seller Feedback (737)

• i***a (282)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Good price but item is sketch, purchased 2 rack shelves both came with rack ears bent the wrong way, will they work... sure but likely won't hold the weight advertised. The communicator response was the rack ear edge lip does not support the weight. They say photo on ad is outdated. just check out the first photos. inset photo is theirs... main photo is what was delivered. second photo is from their ad. .. Won't be buying from sysracks again. I get what I paid for, I guess.

  Reply from: sysracks24- Feedback replied to by seller sysracks24.- Feedback replied to by seller sysracks24.

  Thank you for your feedback.. We would like to reassure you that the shelves are designed to support up to 150 lbs, and we stand behind the product’s capacity.Please rest assured that our team provided you with full support during the process, and we are committed to ensuring our customers’ satisfaction. If there are any further concerns or issues with the product, we are always here to assist you.

  
• s***m (68)- Feedback left by buyer.

  Past year

  Verified purchase

  Trusted seller. Well packed. Product is sturdy and works as expected, cheaper than other place. Ground shipping little slow, but expected for free shipping and considering the weight of the item. Will buy again from this seller. Seller added cage nuts as requested along with product. Quick instruction might have helped, but not big deal. Figured out after some time.
• o***i (193)- Feedback left by buyer.

  Past month

  Verified purchase

  Seller cancelled my order without any issue or hassle. Due to pending tariffs and price increases and no stock availability of the server size I needed in the usa. I appreciated them reaching out to me to explain the issues.
• r***i (100)- Feedback left by buyer.

  Past year

  Verified purchase

  I wanted this to be awesome, but the damage is insane, and makes it unusable as is. The design is awesome, but the delivery is terrible. Please just do rework on the pieces that are coming in from China before you repackage and ship them out. I did not contact the seller because how do you make this right? I don't want my money back. I want the item pictured. This is the second one for me. The first one I ordered the wrong one and gave to a friend. It also had severe damage.

  Reply from: sysracks24- Feedback replied to by seller sysracks24.- Feedback replied to by seller sysracks24.

  Thank you for taking the time to share your feedback. We truly appreciate your comments, and we sincerely apologize for the damage to your cabinet. At Sysracks, we take full responsibility for any damages that occur during transit. Had you reached out to us earlier, we would have been more than happy to assist with a replacement or resolution for the damaged parts. We greatly value your feedback regarding the packaging and design, and we will certainly take it into consideration .

  
• i***7 (42)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great eBay seller! Would definitely do business again! Sorry for the late feedback but unfortunately life kind of got in the way for a bit. This was exactly as described and shipping and customer engagement was almost instantaneous.
• *****- Feedback left by buyer.

  More than a year ago

  Verified purchase

  Great transaction! Item was exactly as pictured, well packaged, fast delivery and good price. Great seller!