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tanchis

13K items sold
602 followers
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About us

Location: FranceMember since: 29 Nov, 2021Seller: tanchis

Business details

Business name: THE LIGHTING DESIGN STUDIO LTDAddress: 1129 A Rue d Armentières, 59280 Bois-Grenier, FranceVAT number: GB 168163394

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (3,331)

l***i (396)- Feedback left by buyer.
Past month
Verified purchase
Excellent communication route with seller.Competitive price.selection of goods varied,easy to navigate site.good delivery time,well,securely package d.Colours bright and fresh,Iusblead included.good level of brightness without being glaringly so...I want them( bought two)for subtly ambient,decorative purpose.
0***0 (617)- Feedback left by buyer.
Past 6 months
Verified purchase
The items have arrived. Poor service from Royal Mail postage ,they prvide tracking number only but no updates. No way of following it in transit, Parcel just arrived . Seemd to take along time from dispatch to arrival, this i think is due to poor postal service who let you down. Item does the job so thank you. Thank you for your prompt communication.
e***s (378)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was as described posted quicklly would use seller again. Trouble with Aust Post tracking this was weve got your parcel then nothing untill its onboard for delivery I contacted the seller and he replyed he would look into it. The next day it was on board for delivery. Aust Post is hopeless. Gaskets in client happy. AAAAA+++++
m***e (3216)- Feedback left by buyer.
Past 6 months
Verified purchase
As described. Well packaged. Very quick delivery. Superb eBayer. Many thanks.
5***5 (228)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery, item as described and well packaged, highly recommended seller 👍
a***a (183)- Feedback left by buyer.
Past 6 months
Verified purchase
Item itself is fine, but listed as UK stock when actually dropshipped from overseas. Can see a lot of feedback for this seller about not getting royal mail updates - this is because the seller supplies the royal mail tracking number, but the package isn't actually handed to royal mail until it arrives in the UK and clears customs. I received next day from royal mail receiving it (through Heathrow) but that was ~8 days after it was dispatched from abroad.
Reply from: tanchis- Feedback replied to by seller tanchis.- Feedback replied to by seller tanchis.
I'm sorry for causing you trouble, and we don't want to see customers dissatisfied. We will improve our service.