Gobathrooms

Seller Feedback (33,072)

• *****- Feedback left by buyer.

  Past month

  Verified purchase

  The plinth of the unit was damaged, so I requested a replacement which was sent out quickly, except it was the wrong colour. So I contacted GoKitchens to tell them and they sent out another. Again, the wrong colour. It was only on the third attempt that we got it right. I was tempted to put neutral but the customer service has been excellent throughout and I can't fault them for trying to put the mistake right (even if it took 3 goes) TLDR: Customer service: Great, Order pickers: Sort it out
• 1***2 (330)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This seller was great. I had a delivery of 1 box 8 tiles. When opened 4 of the 8 were broken. When I contacted them gotobathrooms.i had replacements4 tiles within 3 days. Thank you. However not the same for DPD driver same man both days. He was rude and inpatient he refused to wait until I could open and check. Noting my delivery was very well packed and had fragile tape all over packing he still had bumped his van up onto curb. No good review for you.

  
• a***n (338)- Feedback left by buyer.

  Past month

  Verified purchase

  I ordered a replacement sink, it arrived quickly and very well packaged but unfortunately with a large chunk cracked off, I guess it sustained a substantial knock in transit. A message with pictures of the damage resulted in a replacement being dispatched immediately, again arriving quickly and undamaged this time. Within the hour it was fitted in place of an existing damaged sink. Excellent response and brilliant communication. Would recommend.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  This unit is of the very best quality . It would have cost almost double had I purchased it from Cubico. Delivery was prompt within 2 days of ordering and arrived very well packaged. . I cannot rate this company highly enough I am thrilled with my purchase. Thanks.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was dispatched and delivered very quickly. Has not been installed yet but looks good. Item arrived with damage to one of the boxes. Emailed seller who responded first thing and dispatched a new part which arrived the very next day. Superb seller and excellent communication.
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Absolutely over the moon with my purchase bought the concrete grey stand up unit and took a gamble on this being sane colour but listed as Matt grey but on the box it did say concrete grey check tonight exactly the same colour as unit so so pleased packaging is the best I have ever seen I can’t rate this company enough you will not be disappointed if you order from this company fast delivery delivery drivers happy to help and polite both very helpful men who delivered each item just so happy xx