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The Bear Garden UK Limited

The Bear Garden UK Limited

24K items sold
2.0K followers
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The Bear Garden UK Limited
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Charlie Bears 2024 Collection

Gorgeous bears with personality!

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Charlie Bears 2024 Collection

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About us

Established in 1992, The Bear Garden is one of the UK's best-known teddy bear shops! We are official stockists of Steiff, Charlie Bears, Merrythought, Kosen, Herman, Clemens & Ty. We also specialise in iconic characters such as Paddington Bear, Rupert Bear, Peter Rabbit and Mr Bean's Teddy. Never hesitate to get in touch, we will always do our very best to help!

We just wanted to let you know that during the UK lockdown period we are only dispatching orders once a week to minimise the risk to our team and the postal couriers. This is on a Friday. While we are working very hard to get items on their way to their new homes as soon as possible, some delays and extended delivery time frames may occur and are to be expected due to the restrictions on our dispatch team following government guidelines. These delays apply to both UK and international orders and we appreciate your patience at this time.
Location: United KingdomMember since: 20 Jan, 2006Seller: thebeargardenuk

Business details

Business name: The Bear Garden UK LimitedFirst name: AndrewSurname: Colborne-BaberAddress: The Bear Garden, 10 Jeffries Passage, Guildford, Surrey, United Kingdom GU1 4APPhone number: 01483302581Email: bears@beargarden.co.ukVAT number: GB 664609023CRN: 03159869

Feedback ratings

Last 12 months

Positive642- positive Feedback in last 12 months
Neutral2- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (12,755)

  • c***k (945)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fantastic service from The Bear Company! I placed my order yesterday afternoon, and it was delivered today! The bear was beautifully gift wrapped and better than described! Definately worth the price of a handmade Artist bear! I highly recommend purchasing from this seller!
  • 3***3 (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I bought this item as a gift for my triplet cousins. The seller was extremely prompt in shipping, communicated clearly throughout, and the item arrived in flawless condition. It was dispatched on the same day as the order and arrived within about a week. Thank you very much. I highly recommend this seller.
  • h***s (32)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Perfect, I'd buy it again. The order was easy, and shipping was very fast. The package arrived within 5 days. Unfortunately, the little kingfisher was out of stock everywhere or overpriced in Germany. Buying in UK with shipping to Germany was actually much cheaper for me. Thank you, top Seller ***** :)
  • f***e (416)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller, responded very quickly to my query and dispatched the item within 1 working day, it arrived shortly thereafter excellently packaged. Thank you again!
  • a***u (2056)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Vendeur sérieux et fiable. Cependant, emballage reçu en très mauvais état. Heureusement, l'ours n'a pas été endommagé. J'ai payé 24 euros supplémentaires pour les frais de douane + La TVA avec l'Angleterre 2O % !!! Alors que le produit vient d'Allemagne qui fait partie de l'Europe. Dommage !
  • a***s (404)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Dear Kate, I received yesterday evening my lovely Titanic bear and I really do adore him. I really do love this bear. He has already find his place. Thankyou ever so much for carefully packaging and for the fast and great service. This was my third purchase at your shop and I m really satisfied with all my purchases and the great customer service of your company. Have a nice evening :) Best regards from Vienna, Andrea
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