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The Cap Factory

The Cap Factory

9.5K items sold
72 followers
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About us

At the Cap Factory we create distinctive, individual baseball caps & gifts all beautifully embroidered to your own specifications. We close for the Holidays on the 21st Dec until 3rd Jan .
Royal Mail and Parcelforce have suspended all guaranteed services until further notice.
Unfortunately, there is a chance your order won’t arrive by Christmas due to strike action and delays in the mail.
This is beyond our control, but of course we will do anything we can to help you
Merry Christmas.
Location: United KingdomMember since: 11 Nov, 2004Seller: wendy2547

Business details

Business name: The Cap FactoryFirst name: wendySurname: haleAddress: 2 Runciman Way, NE65 0AW Morpeth, Amble, United KingdomPhone number: 07892472406Email: wendy@thecapfactory.co.uk

Feedback ratings

Last 12 months

Positive51- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative0- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (2,773)

  • d***b (130)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Hat arrived on time ,Just as described.well worth the money, communication with supplier excellent, will buy again in the future, cheers
  • e***n (406)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Absolutely fantastic seller. Great communication. The product is good quality and embroidery is is superb. Ordered several now and never dissappointed. So thankful to this buisness for everything they’ve done. Postage was very quick too, arrived within 3days of payment. Answered all enquiries i had.
  • m***y (422)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great item as described, Great communication with seller, top Ebayer A*A*A*
  • -***5 (53)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Unfortunately, Wendy issues with her software and was unable to make my cap within her original timeframe but she kept me updated at all times and gave me the opportunity to cancel my order. I was in so rush so stayed with her and my cap arrived yesterday as promised. It is lovely and well worth the wait.
  • 1***1 (980)- Feedback left by buyer.
    Past month
    Verified purchase
    Absolutely fantastic service. Great quality product. Communication was excellent
  • 6***j (316)- Feedback left by buyer.
    Past year
    Verified purchase
    Excellent service, fast delivery, quality item. Thanks for the communication, many thanks
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