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About us

PLEASE NOTE THAT OUR SALES AND ORDER PROCESSING DEPARTMENTS ARE NOW CLOSED FOR THE CHRISTMAS / NEW YEAR HOLIDAY PERIOD AND WILL RE-OPEN ON 4TH JANUARY 2021. IN THE MEANTIME PLEASE FEEL FREE TO BROWSE OUR SITE AND TO PLACE ANY ORDERS WHICH WILL BE FULFILLED UPON OUR RETURN. Please note that all orders which have been placed before 10am on Sunday 20th December will be processed and despatched before Christmas. WE WOULD LIKE TO TAKE THIS OPPORTUNITY TO WISH YOU ALL A HAPPY CHRISTMAS, AND BEST WISHES FOR THE NEW YEAR.
Location: United KingdomMember since: 08 Sep, 2003Seller: thecustomprintshop

Business details

Business name: PERSONAL IDENTITY LTDFirst name: SimonSurname: CuttsAddress: PI House, 23 Clifton Road, Shefford, Bedfordshire, United Kingdom SG17 5AFPhone number: +44 1462850800Email: thecustomprintshop.ebay@gmail.comVAT number: GB 111661355CRN: 01676819

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
4.9
Communication
4.9

Seller Feedback (28,905)

  • e***r (377)- Feedback left by buyer.
    Past month
    Verified purchase
    Scam warning - I contacted the seller because they sent me the wrong item — a flimsy plastic plate instead of the aluminum one I ordered. They refused to admit any mistake and made zero effort to fix the situation. I gave them a chance to resolve it properly, but they were unhelpful and dismissive. Very disappointing experience. Be warned — this seller does not take responsibility for their errors.
  • 9***a (406)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived safe, well packaged and as described, quick dispatch and delivery, great communication, many thanks.
  • h***a (655)- Feedback left by buyer.
    Past month
    Verified purchase
    Many thanks for a Very smooth transaction yet again,Highly recommended to all.Quality New plates at a fraction of the recommended retail price,great communication and postal service.
  • y***v (207)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Over many years I've used this site with nerve but let down. And always delighted with the service and product with delivery service one of the best I've come across. That's the reason I always used them .not only the quality of the product but customer service in getting replies always in very good time .5 star's all the way. Dave le7.uk
  • p***o (479)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described arrived quickly well packaged great value for money looks good would recommend
  • 5***o (634)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I am really very pleased to tell you that I have received this lovely item KEEP CLAM AND EAT A DIGESTIVE BISCUIT on Monday 2nd June 2025 so I would like to say thank you to everyone for all your help with my orders and say thank you to THE SELLER for your help and I am really very pleased with this lovely item for my very special Mum birthday present 📦 many thanks Miss Joanne Murray

About us

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