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The Emperors Old Clothes

56K items sold
5.0K followers
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Men's Accessories

About us

We take immense pride in the fact that our store is owned and managed by a capable and inspiring woman. She has worked tirelessly to create a welcoming environment where everyone feels valued, and it shows in the dedicated team of women who work alongside her. From the warm smiles that greet you at the entrance to the knowledgeable assistance you receive while browsing our products, our women-led team ensures that your shopping experience is nothing short of exceptional. We appreciate your support, and on behalf of the entire team, we extend our heartfelt gratitude for choosing us. We are an authentic luxury consignment business located in Cedarhurst, New York. storefront! If you encounter any issues or have concerns regarding your recent purchase, we are here to help! Check out our TikTok and Instagram @https://www.tiktok.com/@theemperorsoldclothes?_t=8dNz5bpIbaY&_r=1 @https://www.instagram.com/shopteoc/?igshid=MmIzYWVlNDQ5Yg%3D%3D
Location: United StatesMember since: 19 Apr, 2001Seller: the.emperors.old.clothes

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
5.0
Communication
5.0

Seller Feedback (32,815)

t***b (2633)- Feedback left by buyer.
Past 6 months
Verified purchase
This is a seller who needs to be sanctioned. The sleeves of the sweater were incorrectly described with misleading copy and photos. BEWARE !The seller will block you if you have a problem and will make you pay return shipping higher than the true ship price. When they agreed to a refund they renegged only giving me half of what they stated. I spent near to $1000 and 4 of 5 items sold had misleading photos or ommitted key flaws in the descriptions. They didn't honor their word and penalized me.
Reply from: the.emperors.old.clothes- Feedback replied to by seller the.emperors.old.clothes.- Feedback replied to by seller the.emperors.old.clothes.
We have proof that we agreed upon a $50 refund on the dress the buyer kept. It is eBays return policy that the buyer pays for returns on items that are returned for didn't fit, didn't like etc. We sent complete refunds as soon as the items were returned. Each one was in a separate package which is totally unnecessary as they were all going to the same location. We are sorry that it came to this, but when a buyers lies in their feedback we are not interested in doing business with them anymore.
e***4 (1668)- Feedback left by buyer.
Past 6 months
Verified purchase
THIS Blazer is UNIQUE and VERY BEAUTIFUL with the PEARL details. So CLASSY!!!! High QUALITY St John. FAB Seller Communications!!! SAFELY packaged & FAST Shipping = EXCELLENT SELLER here--- and EBAY has fewer and fewer. *****10 STARS***** all the way........
2***y (951)- Feedback left by buyer.
Past month
Verified purchase
Beautiful item just as described! Very carefully packaged. Fast shipping. An easy and pleasant transaction!
v***4 (115)- Feedback left by buyer.
Past 6 months
Verified purchase
** Item as described, shipped out fast and packaged very well excellent seller ***
g***8 (6)- Feedback left by buyer.
Past 6 months
Verified purchase
A great find, great price ! Seller is open to reasonable negotiating ! Highly recommend! Seller shipped quickly and tidy packaging. Very happy with my purchase and this seller
t***b (2633)- Feedback left by buyer.
Past 6 months
Verified purchase
Warning! The seller did not show that there were black marks on more than just the collar of this item - I like(d) the shop and bought a few things - This seller does not show the flaws of the items in the photos - they say it in words and show incomplete photos that mask or mislead you - once you get the item you find surprises then they penalize you by: not refunding entirely, by not communicating, taking the listing down or blocking you. BEWARE - READ - BE PREPARED to pay shipping both ways +
Reply from: the.emperors.old.clothes- Feedback replied to by seller the.emperors.old.clothes.- Feedback replied to by seller the.emperors.old.clothes.
In over 20 years of selling on eBay I have never had such a horrible experience as I have with this buyer. They bought a few items seperately and returned each one seperately which was not neccesary. As I recieved the items I sent a complete refund. The one item they kept I sent a partial refund which they agreed too and then after accepting the refund that was agreed upon said they wanted more. The communication and listings on my end were very clear.