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TFS-Direct

TFS-Direct

94K items sold
2.0K followers
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About us

Welcome to tfs-direct. Please add me to your list of favourite sellers and come again. Thank you for your business.
Location: United KingdomMember since: 12 Apr, 2005Seller: tfs-direct

Business details

Business name: The Factory Shops (Essex) LtdFirst name: TimSurname: VirgoAddress: Wensley House, 9 Purdeys Way, Rochford, Essex, United Kingdom SS4 1NDPhone number: 01702530404Email: tim@thefactoryshops.co.ukVAT number: GB 545985983CRN: 01992953

Feedback ratings

Last 12 months

Positive2,123- positive Feedback in last 12 months
Neutral25- neutral Feedback in last 12 months
Negative4- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (32,443)

  • n***a (42)- Feedback left by buyer.
    Past month
    Verified purchase
    Absolutely brilliant seller! Very prompt, helpful, friendly and professional. I messaged first asking about the product and he responded within 30 minutes giving me the product code to make purchase simple. Product arrived quickly, well packaged and just as described. Would definitely recommend this seller. First class service all round. Thank you for the positive experience 🎉👏👍
  • y***1 (1487)- Feedback left by buyer.
    Past month
    Verified purchase
    TFS- DIRECT, IS A TOP CLASS SELLER, YOU CAN TRUST, WE HAD A VERY BAD EXPERIENCE WITH D P D , THE CHAIRS ARRIVED 5 DAYS LATE AND HAD BEEN DAMAGED IN TRANSIT, PACKAGING DISTROYED AND RESEALED BADLY, CHAIRS BROKEN PARTS MISSING, UNUSABLE, BUT THANKS TO TFS-DIRECT, AFTER SEVERAL EMAILS, WE HAVE HAD A FULL REFUND, THANK YOU , YOU HAVE BEEN VERY HELPFUL IN THIS PROBLEM WITH DPD, TFS-DIRECT IS A FIRST CLASS EBAYER 10/10
  • b***n (948)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller communication was great. Unfortunately the courier they used were not so great and the item was not delivered when it should have been despite me reaching out to the courier and being reassured that it would. Seller was most apologetic and also contacted the courier. When item was delivered table top was broken but the seller was fabulous and sent a replacement straight away. Very happy with the garden furniture and the communication and service between myself and the seller.
  • 4***4 (64)- Feedback left by buyer.
    Past month
    Verified purchase
    Fantastic service, really good communication. Added next day service on request. Part delivered next day. Cannot fault and highly recommend. Many thanks!
  • q***p (120)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great bistro set good value nice quality looks lovely on our veranda. After receiving this boxed up but box was slightly battered and had been resealed by the carrier we discovered a small piece had been snapped off one chair seat, after letting the seller know and sending a couple of photos we have received a replacement chair seat and and all this within five days. I cannot praise the seller high enough wonderful customer service thank you so much.
  • e***9 (369)- Feedback left by buyer.
    Past month
    Verified purchase
    Accurately described, well packaged, rapidly dispatched, great comms, recommended.
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!115/1000