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TFS-Direct

TFS-Direct

93K items sold
1.9K followers
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About us

Welcome to tfs-direct. Please add me to your list of favourite sellers and come again. Thank you for your business.
Location: United KingdomMember since: 12 Apr, 2005Seller: tfs-direct

Business details

Business name: The Factory Shops (Essex) LtdFirst name: TimSurname: VirgoAddress: Wensley House, 9 Purdeys Way, Rochford, Essex, United Kingdom SS4 1NDPhone number: 01702530404Email: tim@thefactoryshops.co.ukVAT number: GB 545985983CRN: 01992953

Feedback ratings

Last 12 months

Positive1,449- positive Feedback in last 12 months
Neutral15- neutral Feedback in last 12 months
Negative5- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (31,369)

  • q***p (117)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great bistro set good value nice quality looks lovely on our veranda. After receiving this boxed up but box was slightly battered and had been resealed by the carrier we discovered a small piece had been snapped off one chair seat, after letting the seller know and sending a couple of photos we have received a replacement chair seat and and all this within five days. I cannot praise the seller high enough wonderful customer service thank you so much.
  • i***n (1061)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I purchased two of these trees and they look absolutely beautiful when lit up outside the front of our house. Fantastic quality at a good price and arrived very quickly. On receiving them there was a couple of small issues and l contacted the seller. The response was very quick in a friendly and efficient manner the issues were resolved. I cannot praise this seller and team enough and would highly recommend them and will be buying from them again in the future.
  • 5***r (858)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Wrong colours sent originally, but excellent customer service from Tim resulted in replacement sent out with no arguments. A great looking tree at a good price, and with excellent customer service. I would have no hesitation in dealing with this company again.
  • t***t (1346)- Feedback left by buyer.
    Past month
    Verified purchase
    Quick delivery well packaged Great Communication Thanks for great trade. Would highly recommend dealing with an excellent service
  • a***n (294)- Feedback left by buyer.
    Past year
    Verified purchase
    Wanted to replace some garden furniture we use at the end of our garden but didn’t want to spend a fortune. Saw this set online. It arrived quickly and was exactly as described. The only thing was the bolts were in the box. Quick message to the seller and they were sent out via a courier, we got them two days later. Great service and communication.
  • 7***d (1409)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described Item lost by courier seller dispatched another one when I asked about the item
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!115/1000