TFS-Direct

Seller Feedback (32,078)

• b***n (948)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller communication was great. Unfortunately the courier they used were not so great and the item was not delivered when it should have been despite me reaching out to the courier and being reassured that it would. Seller was most apologetic and also contacted the courier. When item was delivered table top was broken but the seller was fabulous and sent a replacement straight away. Very happy with the garden furniture and the communication and service between myself and the seller.
• q***p (118)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great bistro set good value nice quality looks lovely on our veranda. After receiving this boxed up but box was slightly battered and had been resealed by the carrier we discovered a small piece had been snapped off one chair seat, after letting the seller know and sending a couple of photos we have received a replacement chair seat and and all this within five days. I cannot praise the seller high enough wonderful customer service thank you so much.
• @***C- Feedback left by buyer.

  Past year

  Verified purchase

  I purchased two of these trees and they look absolutely beautiful when lit up outside the front of our house. Fantastic quality at a good price and arrived very quickly. On receiving them there was a couple of small issues and l contacted the seller. The response was very quick in a friendly and efficient manner the issues were resolved. I cannot praise this seller and team enough and would highly recommend them and will be buying from them again in the future.
• a***5 (92)- Feedback left by buyer.

  Past month

  Verified purchase

  Cover was exactly as described and fitted perfectly. Evri delivery was appalling however:- left at wrong house even tho correct house identified on their map, on complaint was practically told to find it ourselves w neighbours. Finally delivered by a neighbour. Appalling service. 'Sophie' the complaint dept staff was a bot! Gret item Shame about delivery
• t***t (1349)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Quick delivery well packaged Great Communication Thanks for great trade. Would highly recommend dealing with an excellent service
• a***n (300)- Feedback left by buyer.

  Past year

  Verified purchase

  Wanted to replace some garden furniture we use at the end of our garden but didn’t want to spend a fortune. Saw this set online. It arrived quickly and was exactly as described. The only thing was the bolts were in the box. Quick message to the seller and they were sent out via a courier, we got them two days later. Great service and communication.