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The Genie Company

The Genie Company

12K items sold
384 followers
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  • About us

    Genie is one of America's most trusted and recognized consumer brands, known for its unwavering commitment to innovation and quality. With a rich history spanning decades, millions of Genie products are in use across North America, delivering dependable performance that customers rely on. Our garage door openers, accessories, and parts are engineered for reliability and built to exceed safety standards, ensuring peace of mind for every customer.

    As a market leader, Genie continues to set the standard in design, safety, and service. Beyond our top-rated features, every purchase of a Genie product comes with the added assurance of our exceptional customer support and industry-leading warranty. At Genie, we are dedicated to providing products that not only meet but surpass expectations, embodying our core values of dependability, quality, and nationwide service.
    Location: United StatesMember since: 05 Nov, 2018Seller: thegeniecompany
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About us

Genie is one of America's most trusted and recognized consumer brands, known for its unwavering commitment to innovation and quality. With a rich history spanning decades, millions of Genie products are in use across North America, delivering dependable performance that customers rely on. Our garage door openers, accessories, and parts are engineered for reliability and built to exceed safety standards, ensuring peace of mind for every customer.

As a market leader, Genie continues to set the standard in design, safety, and service. Beyond our top-rated features, every purchase of a Genie product comes with the added assurance of our exceptional customer support and industry-leading warranty. At Genie, we are dedicated to providing products that not only meet but surpass expectations, embodying our core values of dependability, quality, and nationwide service.
Location: United StatesMember since: 05 Nov, 2018Seller: thegeniecompany

Feedback ratings

Last 12 months

Positive448- positive Feedback in last 12 months
Neutral9- neutral Feedback in last 12 months
Negative9- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (3,036)

  • o***a (1242)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item is of good quality and is as described. Packaging was poor without any bubble wrapping in a simple plastic shipping bag and item was damaged. I notified seller of the damage and lack of packing and seller replaced the item. Second item arrived in a simple plastic shipping bag without bubble wrapping. Item was knocked around a bit due to lack of bubble wrap but managed to survive. Nobody listens. Be advised.
  • i***2 (485)- Feedback left by buyer.
    Past month
    Verified purchase
    Item as described, fast shipping, good price...great seller!
  • s***c (91)- Feedback left by buyer.
    Past year
    Verified purchase
    Great price. Excellent communication on shipping. Arrived 2 days early packaged in 3 boxes. I saved a lot by ordering direct from the manufacturer/seller.
  • o***n (2093)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    after waiting a week I received the wrong opener. Genie Customer service did ship out the correct one the same day i contacted them and they gave me the new shipping number. Genie sent me a ups return label and I had to drop it off at a ups store.
  • -***2 (91)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This is on sale at the Home Depot for $150 less I contacted them. They’ve never responded back. Haven’t emailed me back and I have several times. Try to attempt to get in touch with them. I definitely would not buy anything from them again if you wanna have any issues with returns or any product problems this is priced way too high and their customer service is terrible.
  • a***2 (1798)- Feedback left by buyer.
    Past month
    Verified purchase
    Item as described Fast shipping Excellent seller Thanks
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