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About us
Business details
Business name: The Custom Aquarium Company LtdAddress: Unit 82A, James Carter Road, Bury St. Edmunds, Mildenhall, Suffolk, United Kingdom IP28 7DEPhone number: +44 7472388920Email: aquariumelephant@outlook.comVAT number: GB 435038020CRN: 14660789
Seller Feedback (263)
- e***e (3203)- Feedback left by buyer.Past 6 monthsVerified purchaseI discovered "The Glass Box Warehouse" while searching for a specific aquarium. Not only did they have the item I was looking for, but their selection was vast, and the prices were very competitive. Their Ebay store was easy to navigate, and the product descriptions were informative and accurate. I was pleasantly surprised by the the care they took in packaging and delivery. My tanks a work of art which blew me away, I will continue to shop at The Glass Box for all my aquarium needs in future.
- k***a (75)- Feedback left by buyer.Past 6 monthsVerified purchaseVery pleased with the aquarium, which has been up and running for over a week now. It is well made and the vendor was also accommodating regarding a modification I wanted. Communication through eBay messaging was fine. There was a slight issue with delivery the first time but this was quickly rectified. Delivery did take a number of weeks but this is made clear in the listing. This is fairly normal, especially for tanks of more unusual dimensions. I would recommend this vendor.
- 1***q (443)- Feedback left by buyer.Past 6 monthsVerified purchaseLove the tank and it now looks amazing all set up, communication is amazing and always responds within an hour through ebay. Delivery took around 6weeks so was a bit of a wait but at the price I had the aquarium and free delivery I'm not moaning at all. The silicone finish is a bit weird as in it hasn't been finger finished if you no what I mean (not pressed in to the corners) but it's holding strong. All in all amazing seller and have just purchased another 👍. Delivery driver was a diamond.
- -***t (129)- Feedback left by buyer.Past 6 monthsVerified purchaseMy first brand-new tank for this amazing price! I did read comments before I made this purchase, and some people were saying about bad communication, delivery taking too long, etc. Communication with the seller was great! Of course, they can't reply to you straight away; they are humans too. The tank is beautiful! The quality is great, and the tank is very heavy, so I'm very happy that the delivery driver helped my husband take it inside. Thank you!
- i***l (91)- Feedback left by buyer.Past 6 monthsVerified purchaseIt’s been 4 weeks since I received my tank. I wanted to wait until it was fully cycled before I did a review. I have had absolutely no issues with my order. I could not recommend this tank enough. It is brilliant. The seller communication was amazing. Always happy to answer my questions. The tank was delivered with care and the driver even helped me take it into my house. The tank itself was really well made. Not a single issue. Definitely worth the 6 weeks I waited for delivery.
- i***d (31)- Feedback left by buyer.Past 6 monthsVerified purchaseThis company for providing aquariums are outstanding. The service is great, the prices are fantastic. My aquarium was delivered yesterday by Daniel who went far and beyond to deliver when he had severe traffic problems. He did not want me to go without it and delivered it after midnight. That’s what you call service. !! I am recommending this company to anybody who wants an aquarium. ⭐️⭐️⭐️⭐️⭐️