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The IT Surplus Store

The IT Surplus Store

28K items sold
948 followers
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About us

-Most models are sent in Large Letter mailing boxes. Transfers/decals are sent in envelopes (with a backer board). Larger items are sent in larger boxes. Heavy flat items like game boards or books are sent wrapped in stiff cardboard to reduce the chance of bending. Thin booklets may be sent in standard A4 envelopes. Plastic model parts are NOT sent in envelopes.
-The focus is on your items not being crushed or bent easily.
-Where postage is charged separately, it is based on the base cost of royal mail postage + packaging costs.
-Shipping days are Monday-Friday and if you order before 5pm you can expect dispatch the next working day 99% of the time.
-Orders over £20 are sent using a tracked service.
-If there are any problems, contact us and we will resolve it.
-Feedback is done weekly after items are sent. We stopped doing auto-feedback due to the amount of users purchasing and cancelling within a minute. We are not waiting for you to give feedback before giving you feedback.
Location: United KingdomMember since: 09 Sep, 2005Seller: the_it_surplus_store

Business details

Business name: The IT Surplus StoreAddress: 119 Woodlands, Harrow, London, United Kingdom HA2 6EN

Feedback ratings

Last 12 months

Positive3,033- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative0- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (8,195)

  • h***a (59)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller! Parts came exactly as pictured well packed in a small box.Packed and posted a day after order. Will be using The IT Surplus Store again!
  • e***a (1812)- Feedback left by buyer.
    Past month
    Verified purchase
    Outstanding, thank you! :) Top shop & seller. Order arrived in mint condition in a sturdy envelope. Great value and quality service. Highly recommended. :)
  • o***o (293)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Quality of item as high and they were well packaged and arrived in good condition. Item was as described and was good value, especially thanks to seller posting an offer. They appeared to be in good order and will be useful. Thank you and would recommend seller.
  • p***0 (91)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Awesome seller! Arrived promptly and packaged great! excellent value for money! Just as described! Thank you!
  • t***a (9)- Feedback left by buyer.
    Past month
    Verified purchase
    Item exactly as described, well priced, brilliantly packaged and swift dispatch and delivery! I’ll definitely be back when I need more for the “bitz box”
  • m***i (287)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Efficient packaging done with care made sure none of these small parts suffered in transit. They arrived quickly and as shown, and were put up at an excellent price. Traders like this make life easier for hobbyists, can happily recommend.
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!991/1000