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The IT Surplus Store

The IT Surplus Store

29K items sold
975 followers
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About us

-Most models are sent in Large Letter mailing boxes. Transfers/decals are sent in envelopes (with a backer board). Larger items are sent in larger boxes. Heavy flat items like game boards or books are sent wrapped in stiff cardboard to reduce the chance of bending. Thin booklets may be sent in standard A4 envelopes. Plastic model parts are NOT sent in envelopes.
-The focus is on your items not being crushed or bent easily.
-Where postage is charged separately, it is based on the base cost of royal mail postage + packaging costs.
-Shipping days are Monday-Friday and if you order before 5pm you can expect dispatch the next working day 99% of the time.
-Orders over £20 are sent using a tracked service.
-If there are any problems, contact us and we will resolve it.
-Feedback is done weekly after items are sent. We stopped doing auto-feedback due to the amount of users purchasing and cancelling within a minute. We are not waiting for you to give feedback before giving you feedback.
Location: United KingdomMember since: 09 Sep, 2005Seller: the_it_surplus_store

Business details

Business name: The IT Surplus StoreAddress: 119 Woodlands, Harrow, London, United Kingdom HA2 6EN

Feedback ratings

Last 12 months

Positive3,638- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative0- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (8,978)

  • e***a (1828)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent, thank you! Order arrived super fast, as seen and great price. Wrapped and packed very well for transit, no issues. Another Chosen for my Saturnine Command Squad. Highly recommended shop and seller. Hope to shop again soon! :)
  • e***o (312)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived in perfect condition in good time, well packaged, and came exactly as lised. Paint price is comparable to local store so happy with everything. Great seller.
  • i***o (861)- Feedback left by buyer.
    Past month
    Verified purchase
    Fast postage well packed great value for item as described great seller.
  • h***a (62)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller! Parts came exactly as pictured well packed in a small box.Packed and posted a day after order. Will be using The IT Surplus Store again!
  • t***a (9)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item exactly as described, well priced, brilliantly packaged and swift dispatch and delivery! I’ll definitely be back when I need more for the “bitz box”
  • 4***8 (21)- Feedback left by buyer.
    Past month
    Verified purchase
    Exactly as described. It arrived and was shipped super quick and was well packaged. It was also great value. I’d definitely buy from them again 🙂
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!991/1000