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The IT Surplus Store

The IT Surplus Store

18K items sold
590 followers
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About us

-Most models are sent in Large Letter mailing boxes. Transfers/decals are sent in envelopes (with a backer board). Larger items are sent in larger boxes. Heavy flat items like game boards or books are sent wrapped in stiff cardboard to reduce the chance of bending. Thin booklets may be sent in standard A4 envelopes. Plastic model parts are NOT sent in envelopes.
-The focus is on your items not being crushed or bent easily.
-Where postage is charged separately, it is based on the base cost of royal mail postage + packaging costs.
-Shipping days are Monday-Friday and if you order before 5pm you can expect dispatch the next working day 99% of the time.
-Orders over £20 are sent using a tracked service.
-If there are any problems, contact us and we will resolve it.
-Feedback is done weekly after items are sent. We stopped doing auto-feedback due to the amount of users purchasing and cancelling within a minute. We are not waiting for you to give feedback before giving you feedback.
Location: United KingdomMember since: 09 Sep, 2005Seller: the_it_surplus_store

Business details

Business name: The IT Surplus StoreAddress: 119 Woodlands, HA2 6EN Harrow, United Kingdom

Feedback ratings

Last 12 months

Positive1,823- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative0- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (4,887)

r***y (376)- Feedback left by buyer.
Past month
Verified purchase
Got everything as described. Everything delivered timely. Everything packaged nicely as described with nice bubble wrap. Got these for a good price, great dealer highly recommend.
t***0 (756)- Feedback left by buyer.
Past year
Verified purchase
Good communication, Fast shipping, well packaged, Competitively priced, item exactly as advertised, quality item. Highly recommended seller Eleven stars 🌟 🤩
r***y (376)- Feedback left by buyer.
Past month
Verified purchase
Top class seller, buy with confidence! Item exactly as described in the photos, item was dispatched for delivery very quickly. Great deal on the item, packed securely, item arrived in perfect condition!
e***a (1659)- Feedback left by buyer.
Past 6 months
Verified purchase
Thanks very much! Always a pleasure. Highly recommended shop & seller; great items and prices. Arrived well packed, on time and undamaged. :)
e***a (1659)- Feedback left by buyer.
Past 6 months
Verified purchase
Thanks very much! Always a pleasure. Highly recommended shop & seller; great items and prices. Arrived well packed, on time and undamaged. :)
f***a (252)- Feedback left by buyer.
Past month
Verified purchase
Item as pictured, well packaged and delivered in very good time. Good seller
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