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The Sofa and Mattress Factory

The Sofa and Mattress Factory

2.2K items sold
1.5K followers
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About us

Location: United KingdomMember since: 11 Dec, 2020Seller: thesofamattressfactory

Business details

Business name: The Mattress Factory LTDAddress: James House, OL4 2NY Oldham, United KingdomVAT number: GB 406896564

Feedback ratings

Last 12 months

Positive451- positive Feedback in last 12 months
Neutral3- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
4.9
Delivery time
4.9
Communication
5.0

Seller Feedback (1,036)

n***n (104)- Feedback left by buyer.
Past 6 months
Verified purchase
Had positive experience buying sofa from The Sofa and Mattress Factory. Communication with Chris was great and he answered my queries promptly. I was worried about buying a sofa unseen but needn’t have worried. The Parker Knoll sofa was as described, as photos in perfect condition. Would have no hesitation in recommending and buying from this company again. Great sofa great price and great delivery. Ten out of ten.
2***i (683)- Feedback left by buyer.
Past month
Verified purchase
Excellent seller of a well priced sofa. Only niggle is the light on the console doesn’t turn off via the touch sensor once switched on so have to turn power off at the socket, but no big deal for the price. Great communication with immediate and helpful responses to any questions. Sofa was well packaged and delivery guys were friendly. Overall an excellent experience.
o***m (2530)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect seller, Excellent Communication, keeps you posted at every stage of purchase and delivery. Exactly as described and great price. Recommended to all.
a***g (968)- Feedback left by buyer.
Past 6 months
Verified purchase
Super fast service and communication. Product 100% real clean and as described. Fantastic price and saved me £500 on price if I bought from furniture village. Delivery super quick. Top seller 5⭐️
6***7 (386)- Feedback left by buyer.
Past 6 months
Verified purchase
Great mattress, exactly as described, new, well packaged and Tom’s communication is excellent. Received within one week and the couriers were on time. Would definitely buy again. Thanks, Karin.
1***m (1319)- Feedback left by buyer.
Past year
Verified purchase
Great shop to deal with, good communications kept informed about deliver turned up b fore due date items as described very well packed and the delivery guys were very polite and helpful over all great experience and would highly recommend this store many thanks
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