The Sofa and Mattress Factory

Seller Feedback (1,844)

• o***o (32)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Upon receiving the mattress today, I was pleasantly surprised to find that it was in pristine condition, free from any marks or minor damage. The delivery arrived earlier than anticipated, and the mattress was adequately packed for transportation. This exceeds the expectations outlined in the product description. The seller’s prompt and helpful responses to our inquiries were instrumental in ensuring a smooth and satisfactory purchase experience. Thank you for the assistance! Great value :)

  
• s***u (484)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great experience from start to finish communication with Chris was second to none he answered all my questions regarding the sofa and armchair and held back delivery due to the weather conditions. The delivery men delivered on time and kept me updated it was well packaged and delivered with care .I wasn’t disappointed it was better than the photo and excellent value . I wouldn’t hesitate buying again from this company again
• p***a (41)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Mattress arrived and we are beyond thrilled with it. Came wrapped in extra protective layers, was exactly as described in new condition and we purchased for half the price of the retailer rrp. Seller kept an open communication on delivery and courier was very polite and kept us up to date with his delivery times. Highly recommended, will definitely return as a customer. Thank you 😊
• b***e (19)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Such a comfy mattress came packaged and is as described. Such a great price, great sellers and excellent communication. Delivery drivers friendly and called to let me know they were 20 minutes away. Will definitely use you guys again
• a***r (391)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very pleased with the mattress, was as described in new and in great condition. Delivery was quick and no hassle. Delivery driver very friendly and great with communicating time and date of delivery. Mattress was well wrapped and clean. We have just had our first night sleep on it and it’s a 10/10 from us. Great seller, great item, great value!
• s***r (331)- Feedback left by buyer.

  Past year

  Verified purchase

  Fabulous experience ordering from this seller. A brand new super king mattress which was £750 cheaper than what it is currently advertised in store. Communication with the seller was excellent and delivery was a week earlier than expected, which exceeded our expectations, especially during the week in between Christmas and New Year. The courier was also prompt and polite too and kept us updated about his ETA. Thank you, I would recommend this seller and will be a returning customer ⭐️⭐️⭐️⭐️⭐️