The Monster Merchants

Seller Feedback (36,399)

• o***d (252)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Repeat customer. Item was as pictured and described (listing included actual photo of item, not stock images) and shipped surprisingly fast internationally. Good and continuous communication. Arrived in sealed plastic bag shipped in bubble mailer. Worth adding this seller to your favourites. Thanks for everything!
• i***m (374)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Exactly as described in the listing and arriving cradled tightly in a protective bubble wrapping and came in superb condition. As the item is glass, the professional packaging is very much appreciated. A great value for this rare item. As always, a very recommended seller and store and hope to do business again. A full five star purchase. Thanks again for sending it so quickly, as well.
• h***d (35)- Feedback left by buyer.

  Past month

  Verified purchase

  Fantastic experience. Brilliant packaging, speedy dispatch and good price. Figure is in perfect condition. There was a factory misspack with the order, with a small part missing. Entirely no fault of the seller yet they immediately offered either a free return and refund or to keep it and take a partial refund. This is the level of customer service that's so rare to find, in person or online, and it's genuinely impressed me. 100% recommended. I'll be back again for sure. Thank you!
• h***h (364)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Unfortunately this item, we believe, was lost in customs. It may yet show up, but after 4 weeks seems unlikely. A claim wasn't possible, but Chris took care of a refund for me. I have purchased many items from this seller and everything has always gone so smoothly. It's nice when a seller takes care of their customers. I highly recommend this seller and will continue to business with them. I find their prices to be very reasonable and everything is always packed well and shows up as described.
• 9***m (14)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The items where as described and they are pretty good the value is what I would expect the weren't the best of modles the postage was good but the packaging could a little work my modles where at the edge of the box with no protection when the packing peanuts where not helping to protect them and that would of happened only when placing them in not trying to be rude but this is just my first purchase and I probably won't be my last I would say over all this was a okey.
• l***g (21)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The item arrived in as seen condition I'm very happy with it and seller packed it well and posted it quickly. Delivery time was terrible 7days with royal mail for 48 hrs delivery but that's not the sellers fault. Highly recommend would buy again!