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The Serenity Shop

The Serenity Shop

41K items sold
274 followers
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The Serenity Shop
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Welcome to The Serenity Shop

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About us

Welcome to 'The Serenity Shop'. We are an established family run garden gift shop. We sell a range of gifts and garden accessories for the keen gardener. New products will be added regularly so please add us to your favourites. All our products are high quality and we hope you enjoy them!
Location: United KingdomMember since: 20 Jun, 2009Seller: the_serenity_shop

Business details

Business name: .The Serenity ShopAddress: 2 Farm View Close, Sheffield, Hackenthorpe, South Yorkshire, United Kingdom S12 4JFPhone number: 01142478326Email: info@theserenityshop.co.uk

Feedback ratings

Last 12 months

Positive328- positive Feedback in last 12 months
Neutral7- neutral Feedback in last 12 months
Negative6- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (18,359)

  • e***r (2731)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described. A bit slow on arriving. Would have been nice if the seller added a tracking number when shipping, when asking for one the seller did not reply.
  • 5***c (124)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very poor communication from Seller. When I chased them up 7 days after order was placed, to ask if goods had been dispatched, received a terse response that my order had been cancelled. Would not recommend buying from this Seller and I certainly will not!
  • 5***o (402)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described, fast delivery service good packaging overall good quality.
  • 5***5 (125)- Feedback left by buyer.
    Past year
    Verified purchase
    The Darlac Snapper is good value, as described and well packaged. There was a delay in dispatch and delivery which didn't matter on this occasion.
  • h***6 (306)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very poor service. Item didn’t arrive at all - letft several messages but they never responded - would not recommend at all
  • i***i (2039)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item ordered, but did not arrive. There was no tracking on the item, but the eBay sales record show it was not recorded as being dispatched. Seller did not respond to messages asking what was happening, so ended up being an eBay refund case. Money returned but this has taken two weeks when I should have had the item in a few days. No apology received. This may well be a one off error, but the lack of response to quite reasonable messages asking about the missing item is very disappointing.
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!289/1000