Welcome to 'The Serenity Shop'. We are an established family run garden gift shop. We sell a range of gifts and garden accessories for the keen gardener. New products will be added regularly so please add us to your favourites. All our products are high quality and we hope you enjoy them!
Location: United KingdomMember since: 20 Jun, 2009Seller: the_serenity_shop
Business details
Business name: .The Serenity ShopAddress: 2 Farm View Close, Sheffield, Hackenthorpe, South Yorkshire, United Kingdom S12 4JFPhone number: 01142478326Email: info@theserenityshop.co.uk
Item as described. A bit slow on arriving. Would have been nice if the seller added a tracking number when shipping, when asking for one the seller did not reply.
5***c (124)- Feedback left by buyer.
Past 6 months
Verified purchase
Very poor communication from Seller. When I chased them up 7 days after order was placed, to ask if goods had been dispatched, received a terse response that my order had been cancelled. Would not recommend buying from this Seller and I certainly will not!
5***o (397)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, fast delivery service good packaging overall good quality.
5***5 (125)- Feedback left by buyer.
Past year
Verified purchase
The Darlac Snapper is good value, as described and well packaged. There was a delay in dispatch and delivery which didn't matter on this occasion.
h***6 (306)- Feedback left by buyer.
Past 6 months
Verified purchase
Very poor service. Item didn’t arrive at all - letft several messages but they never responded - would not recommend at all
i***i (2039)- Feedback left by buyer.
Past 6 months
Verified purchase
Item ordered, but did not arrive. There was no tracking on the item, but the eBay sales record show it was not recorded as being dispatched. Seller did not respond to messages asking what was happening, so ended up being an eBay refund case. Money returned but this has taken two weeks when I should have had the item in a few days. No apology received.
This may well be a one off error, but the lack of response to quite reasonable messages asking about the missing item is very disappointing.