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The Stonemart Ltd

167 items sold
31 followers
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All items

About us

Independent retailer of high quality, ethically sourced natural stone landscaping products.
Location: United KingdomMember since: 04 Oct, 2021Seller: thestonemartltd

Business details

Business name: The Stonemart LtdFirst name: AartiSurname: JainAddress: Coggeshall Road, CO6 2JX Colchester, Earls Colne, United KingdomEmail: ebay@thestonemart.co.ukVAT number: GB 377936634

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Seller Feedback (24)

n***y (93)- Feedback left by buyer.
Past year
Verified purchase
Around 7% of order was broken but surprise surprise up to 7% of order was not redeemable and therefore not liable for refund, terrible company to deal with buy at you peril because this company has no interest in any kind of refunds. They ship out broken goods and refuse to make good on broken purchases absolute cowboys.Buy from this company and you aer losing your money
t***t (182)- Feedback left by buyer.
Past year
Verified purchase
Product didn't arrive and no communication initially but made contact with seller who arranged delivery within 3 days and provided all tracking info
Reply from: thestonemartltd- Feedback replied to by seller thestonemartltd.- Feedback replied to by seller thestonemartltd.
Thank you so much for your kind feedback. It was a pleasure doing business with you. Regards, Aarti
3***e (728)- Feedback left by buyer.
More than a year ago
Verified purchase
Very good seller fast p&p
Reply from: thestonemartltd- Feedback replied to by seller thestonemartltd.- Feedback replied to by seller thestonemartltd.
Hi, Thank you so much for your kind feedback. I really appreciate you taking the time out to leave this with us. Best regards, Aarti
e***h (448)- Feedback left by buyer.
More than a year ago
Verified purchase
Fast delivery, great product. Excellent customer service, highly recommended.
Reply from: thestonemartltd- Feedback replied to by seller thestonemartltd.- Feedback replied to by seller thestonemartltd.
Hi, Thank you so much for your kind review. I really appreciate you taking the time out to leave this with us. Best regards, Aarti
s***d (77)- Feedback left by buyer.
Past 6 months
Verified purchase
Very professional with the arrangement of a failed delivery. Unfortunately 2 out of the 10 ordered slabs were broken on delivery.
Reply from: thestonemartltd- Feedback replied to by seller thestonemartltd.- Feedback replied to by seller thestonemartltd.
Hello Dave, thanks for your kind feedback and positive review. Unfortunately, despite of best efforts, occasionally we are unable to control the last-mile delivery experience due to the nature of our shipments and the dependence on the UK pallet network system. We appreciate your understanding & cooperation. Thanks & Regards, Aarti
4***4 (412)- Feedback left by buyer.
More than a year ago
Verified purchase
excellent service, great communication, prompt delivery
Reply from: thestonemartltd- Feedback replied to by seller thestonemartltd.- Feedback replied to by seller thestonemartltd.
Thank you so much for your kind words, Matthew. I really appreciate you taking the time out to share your feedback. Looking forward to working with you again in the future!