Skip to main content

thetoolemaster

2.8K items sold
47 followers
Contact

All items

About us

Location: United StatesMember since: 01 Feb, 2011Seller: thetoolemaster

Detailed seller ratings

Average for the last 12 months

Accurate description
3.8
Reasonable postage cost
3.7
Delivery time
3.7
Communication
3.7

Seller Feedback (862)

r***a (0)- Feedback left by buyer.
Past month
Verified purchase
Terrible communication from seller. Never responded to any of my messages between 5/7-5/15 Bought item but found another listing in better condition and cheaper that same day. I requested to cancel and messaged why. They rejected it even tho they hadn't shipped. I sent more messages. 8 days later still hadn't sent the item but I could finally report it hadn't arrived and request a refund on 5/18 They completely ignored me and it took 13 days to get my money back. Never got a single reply
d***e (337)- Feedback left by buyer.
Past 6 months
Verified purchase
Purchased item 22 Dec. I expected a shipping delay due to the holiday season. As of 14 Jan my purchase was not marked as shipped. I contacted seller and they replied “ I will check on it now”. Waited until 26 Jan to reach out again to seller and see what’s up. I got no response this time and the package was still not marked as shipped. 28 Jan I contacted EBAY for a resolution, they got nothing either and issued a refund for my purchase on 2 Feb.
y***a (217)- Feedback left by buyer.
Past 6 months
Verified purchase
Item hasn't shipped and seller will not return any to messages
h***e (125)- Feedback left by buyer.
Past year
Verified purchase
Excellent packaging and speedy delivery.
t***e (18)- Feedback left by buyer.
More than a year ago
Verified purchase
product was better than described, Very happy with transaction. Tracking could have been updated better but that wasn't on seller that was on USPS. Didn't know package was shipped till i got delivery notice
m***y (1777)- Feedback left by buyer.
Past year
Verified purchase
Nice yarn, fast shipping!