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Mr Tools

Mr Tools

28K items sold
2.4K followers
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About us

Mr. Tools is a USA-based, family-owned, and operated online tool store. With top-notch customer service and fast shipping, there isn't a better option when buying tools online. Build out your next toolbox with top-of-the-line tools from Wera Tools, Bessy Tools, Knipex, Wright Tool, and more.
Location: United StatesMember since: 27 Aug, 2014Seller: mrtools

Feedback ratings

Last 12 months

Positive1,446- positive Feedback in last 12 months
Neutral5- neutral Feedback in last 12 months
Negative1- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (8,860)

  • r***r (561)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    There was a problem with my order, it was taking longer to be delivered than promised. I received a call from the seller, very apologetic, explaining that there was a mixup with inventory. I was told that they ordered more, and would send it out the next day. I was thanked for my patience, and given another apology. I received my item a couple days later. Nice customer service, and a great tool. Thank you!
  • g***_ (330)- Feedback left by buyer.
    Past month
    Verified purchase
    Item didn't ship within the posted time frame. Reached out seller, reply was fairly quick, however, seller said one thing, did another it seems. All things considered I would still recommend this seller...honesty is always the best policy.
  • k***k (15)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller. Post Office sent the item all over the east and mid-west, even though we're in the same state. This seller went above and beyond, personally contacting the Post Office, keeping daily track with me, and keeping in contact. Thank you so much for your kind service.
  • w***m (764)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent seller! I ordered the wrong item by mistake, and the seller graciously accepted my return, immediately. The other items that I've bought from this seller have all had very accurate descriptions, and have been shipped promptly. I'll be happy to do more business with this seller, and recommend them highly.
  • g***d (576)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Clear, and accurate description fast shipping while packaged excellent transaction great price
  • i***a (1024)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    THE PACKAGING WAS PERFECT, NOTHING BROKEN AT ALL. THE SHIPPING WAS FAST AND THE LISTING WAS DESCRIBED PERFECTLY. ALSO, THANKS FOR THE GREAT VALUE, TIM IN TEXAS.
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