topledfactorystore

Seller Feedback (20,596)

• 4***e (337)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  With integrity, Topledfactorystore and Mars_Hydro reached out to me concerning my purchase delivery. After a brief back and forth communication, a corrective course of action has been implemented in their department of shipping and receiving in all of their warehouses to ensure all customers receive the products as ordered & shipped out with care. Furthermore, I received fair compensation for my inconvenience. With great pleasure, I have up rated this feedback from a neutral to a positive.

  Reply from: topledfactorystore- Feedback replied to by seller topledfactorystore.- Feedback replied to by seller topledfactorystore.

  Hello, we are very sorry to have brought you an unpleasant shopping experience. We fully understand your dissatisfaction. If the goods are damaged due to packaging issues, we will bear the loss of the package. In response to such issues, we will immediately upgrade the product packaging to prevent such problems from happening again.

  
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The seller is fantastic. Very fast shipping reliable. If you reach out with a question they will respond very fast. Everything came in perfect shape works exactly as described. There was even bonus stickers in the box. I definitely refer the seller to everyone. A + seller.

  
• d***y (19)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item delivered to wrong address or label put on wrong item? I need help finding out where my item is have contacted seller through Ebay message but so far no response, the delivery courier has informed me the seller has made a mistake as ive apparently tracked somone elese parcel that doesnt have any of my info but has the same tracking number?? So far no contact and have sent 2 messages to find out what's going on.
• n***n (57)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Exactly as described arrived, well packaged perfect condition, top quality material neat appearance. Excellent value item. Retailer responded quickly and professionally Would definitely recommend this seller to f&f’ds
• v***l (194)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great little unit and getting it at auction it was amazingly cheap. It was exactly as described, postage was free and extremely fast. No issues with packing as usual for a Mars product. I found this seller excellent. I definitely recommend this seller and they deserved every bit of my 100% positive review I gave them.
• n***n (169)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Had issues with the thermometer/humidity sensor I contacted them and they sent me a new one everything works great now. I’m very happy with it. Will be doing business with them again. They responded quickly to my messages and was right on top of getting me my parts. Excellent service.