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Totally Truffles

Totally Truffles

7.4K items sold
192 followers
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About us

Welcome to my eBay Shop. Please add me to your list of favourite sellers and come again.

My shop specialises in selling high quality truffle fruits and cultivation products. I can also offer a consultation service for the discerning enthusiasts
Location: United KingdomMember since: 06 Jan, 2009Seller: totallytruffles

Business details

Business name: Guy Alexander Kiddle & Olga KiddleFirst name: GuySurname: KiddleAddress: 5 Oaklands, Huntingdon, Fenstanton, Cambridgeshire, United Kingdom PE28 9LSPhone number: 01480381696Email: tkachuk25@mail.ru

Feedback ratings

Last 12 months

Positive59- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative4- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable postage cost
4.6
Delivery time
4.8
Communication
4.6

Seller Feedback (2,253)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Received 4 trees these were advertised as being 40cm-60cm long. Not one met the minimum height, the smallest is 30cm. I contacted seller & enclosed 4 photo's with tape measure showing heights. I was told to start the returns process. I hate the way ebay sellers when they can't meet their own guidelines just dispatch the item in the hope that they are not rejected & giving the buyer the hassle returning & repacking the item. Why not ask the buyer if they would be happy to accept before posting?
    Reply from: totallytruffles- Feedback replied to by seller totallytruffles.- Feedback replied to by seller totallytruffles.
    We worked with this customer to resolve the issues. Refunded him in full and told him the trees can sometimes be shorter in the winter when the leaves have fallen. Dispite this he still left this feedback.
  • l***1 (841)- Feedback left by buyer.
    Past year
    Verified purchase
    As described, packaging a bit flimsy and could’ve done with an instruction print out but otherwise ok
  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    Well packaged, arrived in time for Christmas. I did think the authentication would be on apiece of paper not a sticker though.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Plant has arrived looking unhealthy and I have not yet managed to bring it back around. Attempted to contact seller for more information about the truffles part and no response so can’t see the point attempting further contact with seller.
  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    Plant arrived healthy- efficient service
  • 0***e (1725)- Feedback left by buyer.
    Past month
    Verified purchase
    great service
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!247/1000