Order got lost in the post, but the seller was very communicative and helpful and offered to either source another minifigure or refund the order once it became clear it had been lost in the mail.
u***r (5)- Feedback left by buyer.
Past year
Verified purchase
It s odd to say I ve experienced great customer service when I didn t receive my item, but I have! When the seller realised I hadn t received my item in time for my little boy s birthday, they apologised, quickly looked into it and discovered it was lost with Royal Mail. They then offered me another character, which was really sweet, but I declined as I already had the others. When my package still didn t arrive, I asked for a refund which was paid within an hour without question. Brilliant.
a***y (619)- Feedback left by buyer.
Past 6 months
Verified purchase
As described, completed the mini figures for the kit. Recommended seller. A+++
6***1 (2361)- Feedback left by buyer.
Past 6 months
Verified purchase
Great service and fast delivery
k***y (774)- Feedback left by buyer.
Past 6 months
Verified purchase
Order received as described and very quickly delivered. All good thank you 👍