12K items sold
708 followers
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NEW DOG TRACKERS!

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NEW DOG TRACKERS!

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About us

Tractive is specialized in developing GPS Pet Tracking and Pet Activity Monitoring Devices. With innovative products of Tractive pet owners we make sure that pets and their owners are always on the safe side!
Location: AustriaMember since: 28 Oct, 2013Seller: tractivecompany

Business details

Business name: tractive GmbHFirst name: MichaelSurname: HurnausAddress: Poststraße 4, Pasching, Austria 4061Phone number: +43 6602422331Email: sales@tractive.comVAT number: AT U67494749CRN: FN386930S

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (2,350)

  • e***h (160)- Feedback left by buyer.
    Past month
    Verified purchase
    Great as always. Tracker came without the box this time but overall great seller. Delivery is ultra fast via UPS and i comes within a few days
  • 9***9 (131)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great value for money! Arrived quickly and as described in good packaging. Would buy again. Thank you!
  • p***i (1348)- Feedback left by buyer.
    Past month
    Verified purchase
    Schnelle Lieferung und schnell Antworten, super Service, weiter so
  • r***r (1869)- Feedback left by buyer.
    Past month
    Verified purchase
    Great service and very fast delivery and only half the price of a new one 😀
  • l***_ (1832)- Feedback left by buyer.
    Past year
    Verified purchase
    It was described on the full description that you could pay a monthly fee of £4/5 but when you download the app and pay the cart it charges you the full £120 for the years subscription. Which I do not want to do!! So now it’s not fit for purpose without that. I feel duped!! Apart from that the product came well wrapped, on time and in fab condition. Shame about the hidden fees! I therefore returned it!!!
    Reply from: tractivecompany- Feedback replied to by seller tractivecompany.- Feedback replied to by seller tractivecompany.
    Hello, thank you for your feedback. All subscription plan options are listed at tractive.com/plans - we offer payment by month, year, or every 2 or 5 years depending on which plan you choose (BASIC or PREMIUM). Best regards Katja Tractive
  • k***k (588)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Not suitable for a cat. Mini tracker still too large. Subscription is a rip off too. Tried to return, but they want item to be returned to AUSTRIA. This is NOT in the listing, or I wouldn t have bought the item. Asked for a UK returns address (as sent from here) told no & to follow returns process. No help from their customer services. Terrible value, terrible service. They updated listing to mention Austria after my complaint, then asked me to revise feedback. Extremely dishonest. Avoid!!
    Reply from: tractivecompany- Feedback replied to by seller tractivecompany.- Feedback replied to by seller tractivecompany.
    Hi, thank you for your feedback. It is mentioned in the whole listing that we are a company based in Austria. The fact that we ship from a UK warehouse is a nice gesture from our side, so that you get your order faster. Best regards, Valerie Tractive

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