Traveldapter allows you to carry overseas just one lightweight mains power strip for all your holiday and business needs. Robust, Lightweight, Earthed and Moulded - our travel adapters let you connect & charge numerous appliances simultaneously. No need to fumble under beds or behind wardrobes to find sockets - our adapters have a long flex making access easy. ARRIVED DAMAGED: email us an image of the packaging/product to info@traveldapter.com / 08456 43 43 86 as soon as you receive your adapter. NON FAULTY RETURNS: Due to the costs of processing the order, we charge a 30% handling fee to cover administration costs & fees plus £4 postage per item (to cover our cost of sending the adapter to you) for orders sent out to the UK. This is higher for items posted outside UK. FAULTY ITEMS: In line with the Consumer Rights Act, please return your faulty goods with all relevant correspondence to. Traveldapter Returns, Unit 23B Pershore Trading Estate, Pershore, WR10 2DD Thanks for your custom