The seller believes that, if an item sold "as-is" arrives with shipping damage from being inadequately packed, they should not be held accountable in any way. Upon bringing the damaged item to their attention I was told to review the listing to read their policy. They went on to accuse me of "staging" my photos, claiming I was trying to set them up by removing packing material to make it look like it was their fault.
This seller was unable to handle the situation in a professional manner.
Reply from: kingsbooks- Feedback replied to by seller kingsbooks.- Feedback replied to by seller kingsbooks.
This is a sewing machine reseller. This item was sold AS IS with no guarantees. It was packed well. The seller then wrote me over two weeks after receiving it and tried to claim it was damaged with a staged photo taken after removing the well-packaged stuffing to make it look like it was damaged. They were trying to get a partial refund. Take a look at this seller's negative and neutral feedback and you can see how they really operate.
0***9 (4)- Feedback left by buyer.
Past 6 months
Verified purchase
Very prompt shipping, item packaged very well and as described. Amazing seller!
r***r (19)- Feedback left by buyer.
Past 6 months
Verified purchase
It was shipped quickly. Package was bubble wrap that was nice. It was as described and pictured. Not a bad price. I cleaned it up. It looks nice now. It is a very good knife I am happy with it. I would buy some more.
0***c (5233)- Feedback left by buyer.
Past 6 months
Verified purchase
Well packed. Fast shipping! As described. Good value. Highly recommend!
o***n (237)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was exactly as shown and described. Shipped fast with safe packaging at a great price
1***7 (324)- Feedback left by buyer.
Past 6 months
Verified purchase
Highly recommended book! Like new condition, as described. Wonderful find! Packaged carefully. Fast shipping. Recommend this seller. Thank you!