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True Tea Co.

True Tea Co.

21K items sold
674 followers
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About us

Based in Harrogate, North Yorkshire we source and supply the worlds best tea. We have an extensive range of tea which has been sought to appeal to customers who are as enthusiastic about tea as we are. We have a range of over 80 loose leaf tea blends which range from an english breakfast black tea all the way to a caramel rooibos tea. Although our products are available to purchase online, we also attend monthly farmer's markets and local events around Yorkshire, such as the Harrogate Flower Show. We are focused on providing a first class service and dispatching an array of quality teas to our customers, either at retail or wholesale, on a daily basis. Aside from loose leaf tea, we stock biodegradable pyramid tea bags which are plastic free and packed with our own loose leaf tea blends! If customers aren't sure which teas to choose, we have a tea subscription which is perfect for yourself or as a gift for a friend or loved one.
Location: United KingdomMember since: 24 Jan, 2012Seller: trueteaco

Business details

Business name: True Tea Harrogate Ltd.First name: MatthewSurname: DoustAddress: 6 Commercial Street, HG1 1TY Harrogate, United KingdomPhone number: 01423531701Email: hello@trueteacompany.co.ukVAT number: GB 411150657

Feedback ratings

Last 12 months

Positive352- positive Feedback in last 12 months
Neutral7- neutral Feedback in last 12 months
Negative7- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (6,121)

  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    The following comments do not reflect on the product, it’s the seller that I’m disappointed with. I placed an order for 2 lots of teabags which, according to the picture was for a 15 bag pack, or so I thought. The site has a drop box which was unclear and I was told, following communication with the seller, that their default is for a sample bag containing 2 teabags. Each teabag, therefore, costs £1.63 each and for me this seems overly priced. To return the items I am responsible for postage.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great tea company. Arrived quick. Well packaged. Great price.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent company. I got my 200grams of tea so quickly and efficiently at excellent price. I shall definitely buy fro. TRUE TEA again. Beautifully packaged and labelled. Thank you
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great item, as described, fast shipping, very helpful seller👍🤗😍. MANY THANKS!
  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    Poor seller Doesn’t reply to messages Postage extortionate. Charged about three times more than the postage and packaging would have cost One of the worst sellers I have come across on eBay
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Delivery quick item as described
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