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caterzone

caterzone

68 items sold
22 followers
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Spare Parts

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About us

As a commercial catering engineer, we provide a comprehensive service to the catering industry. We specialise in the design, installation and maintenance of catering equipment and systems, and have a wealth of experience in the sector.

We work with a wide range of clients, from small businesses to large corporations, and our team is dedicated to providing a high-quality service at all times. We understand the importance of keeping your catering operation running smoothly, and our engineers are on hand to provide a prompt and efficient service.
Location: United KingdomMember since: 04 Jan, 2022Seller: caterzone

Business details

Business name: CATERZONE LTDAddress: Unit B Lyttleton Road, NN5 7ET Northampton, United Kingdom

Feedback ratings

Last 12 months

Positive7- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative4- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.2
Reasonable postage cost
4.2
Delivery time
4.2
Communication
4.2

Seller Feedback (11)

r***0 (24)- Feedback left by buyer.
Past month
Verified purchase
Send a pressure cooker completely wrecked with no possible way to open it!!!! Didn't even mention in the advert! Dishonest seller and crafty . Avoid seller
Reply from: caterzone- Feedback replied to by seller caterzone.- Feedback replied to by seller caterzone.
Dear Customer, Thank you for your feedback. I'm truly sorry the pressure cooker arrived damaged and for your dissatisfaction. We package items securely, but this damage occurred during transit, which is beyond our control. We apologize for any inconvenience. We will process your refund once we receive the item back. Your satisfaction is important to us, and we want to ensure a positive experience with our store. Best regards,
a***n (16)- Feedback left by buyer.
Past 6 months
Verified purchase
Very good service 5
l***s (1143)- Feedback left by buyer.
Past month
Verified purchase
Wouldn't let me order because first one never arrived
Reply from: caterzone- Feedback replied to by seller caterzone.- Feedback replied to by seller caterzone.
Dear Customer, We understand your frustration regarding the cancellation of your recent order for a doner machine. Unfortunately, we had to cancel and refund your order because the manufacturer refused to fulfill it. This decision was based on a previous incident where you claimed not to have received the delivered machine and received a refund through your bank. Due to this, the manufacturer is unable to process further orders. Our aim is to ensure all transactions are secure for both parties.
l***s (1143)- Feedback left by buyer.
Past month
Verified purchase
Never arrived
Reply from: caterzone- Feedback replied to by seller caterzone.- Feedback replied to by seller caterzone.
Dear Customer, Thank you for your feedback. We had to cancel and refund your recent order for a doner machine because the manufacturer refused to fulfill it. This decision was based on a previous issue where you claimed not to receive a delivered machine and got a refund through your bank. We apologize for any inconvenience this has caused and appreciate your understanding. Our aim is to ensure all transactions are secure and satisfactory for both parties. Best regards,
r***0 (4)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service. Delivery driver extremely helpful. Many thanks
s***c (1022)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you
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