uksurplus365

Seller Feedback (66,003)

• r***l (1259)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fantastic fast postage excellent parcelling condition as stated on the advertisement good value for money quality was perfect appearance excellent a very happy customer will definitely be buying from this seller again - 101% percent - item as stated in eBay - even cautioned tape on it to let the handlers know and cushioned packaging around item to keep safe so no damage - arrived in one piece Thankyou 100/100 will buy from you again 🤩
• v***v (115)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Lovely item that looks and feels exactly as advertised. The seller is super nice to deal with too, and is quick to respond to questions. The only part of this buying experience that was not good was dealing with the delivery company who left the item in the lobby of my building, leaving me to deal with getting up the stairs. Not very nice. The delivery company, XDP, cannot be contacted as their emails and text messages are 'no reply' and their app crashes every few seconds.
• o***n (492)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very fast delivery - as promised 24 hours after payment - excellent. Good communication. Really good price. A very reliable and trustworthy trader. Very pleased. Thankyou so much.
• 0***a (210)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  No issues with the seller or product. Only issue is the courier and expected delivery date. Bought this cage because it stated it be delivered in time for when our new parrot arrived. It arrived 3 days late so I had to make a 60 mile round trip to buy a cage. I contacted the seller who said refuse the delivery and when it’s returned I can get a refund. Unfortunately my neighbour accepted the delivery as I was out. However, the cage is big. Very big. On wheels and very well built. Worth the £££
• e***y (0)- Feedback left by buyer.

  Past month

  Verified purchase

  I was told the item delivery would be late but on the day it was supposed to arrive it still didn’t arrive and I was told to be patient when I messaged. Item still not arrived. Can’t give a true rating for item description as it has not arrived. And the only option on this review is to tick positive if I want to leave feedback. It has been very negative
• r***s (100)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This item was to be delivered in 2 parcels. One was delivered on time. However, we had issues with the courier keep changing delivery dates. Contacted the seller who sent a replacement, received within 2 days. Excellent service.

  Reply from: uksurplus365- Feedback replied to by seller uksurplus365.- Feedback replied to by seller uksurplus365.

  Thank you very much for your feedback! We are so sorry that your experience with our courier was not a perfect one. Please contact our customer service representative. We will do our best to resolve your issue.