2.8K items sold
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Location: Hong KongMember since: 12 Apr, 2018Seller: ultramarine2

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.8

Seller Feedback (1,046)

  • g***h (86)- Feedback left by buyer.
    Past month
    Verified purchase
    Great price, I saved £890 OFF the Sony UK list price. Communication from the vendor was fine. No VAT or duty to pay. Lens box well wrapped – no damage. Appears to be genuine item. Lens not used yet. Worryingly, there was NO requirement for the item to be signed for. MY FEEDBACK TO ULTRAMARINE2: - given the value of the lens, you should use a shipping service that requires a signature for delivery from the owner or person accepting the delivery at the delivery address.
    Reply from: ultramarine2- Feedback replied to by seller ultramarine2.- Feedback replied to by seller ultramarine2.
    Thank you for your purchase again For all orders, we use signature services, and the tracking record confirms signed delivery with photo evidence. However, it appears that some delivery personnel may not have strictly followed instructions and signed while leaving the package at your address. Unfortunately, this is beyond our control, but we will be reaching out to Royal Mail to provide feedback regarding this issue. Thank you again for your patience and valuable feedback.
  • g***g (8)- Feedback left by buyer.
    Past month
    Verified purchase
    I was nervous about buying this item as I was scammed when purchasing from a website(now removed). This product was pricy but I know it's in short supply. Item is new as described, in perfect working order and supplied more quickly than expected. Good seller communication. Received with great relief after previous experience with another website.
  • 5***9 (0)- Feedback left by buyer.
    Past month
    Verified purchase
    The description was very clear and the seller answered all questions well. As an added bonus, the parcel was earlier than originally stated which is always a real plus. Top marks for the seller! In terms of the camera itself, it is a lovely camera. The only very small criticism is that it doesn'r come with an external charger but that does not take away from the camera which is fantastic.
  • y***r (252)- Feedback left by buyer.
    Past year
    Verified purchase
    If you’re hesitant, don’t be! This is a first rate seller, I ordered item on a Friday, delivered to me 10am the following Tuesday. Communication with Janice was extensive and first rate throughout the buying process. Saved a whopping £800! Item was perfect, boxed and sealed. What’s not to love? 🤷🏽‍♂️
  • 3***3 (85)- Feedback left by buyer.
    Past year
    Verified purchase
    The seller fully fulfills its obligations. Delivery was 13 calendar days. The seller maintains communication. The phone is absolutely new and in the package. Thank you very much. I will make another purchase in the near future.
  • g***y (240)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very quick international delivery and excellent quality product, as advertised. Communicative and kind seller! Thank you again.

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