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UTMUK

UTMUK

4.0K items sold
235 followers
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About us

We’re a small UK-based business aiming to offer fairly priced products and the kind of customer service we’d want to receive ourselves. With a love of motorcycles and fond memories of fishing with my father, I started the business while working full-time (65+ Hours/Week), with the goal of one day making it my main job—to spend more time with my young family. We're not there yet, but every order helps.

We hold some stock but also work with our trusted suppliers, some based in Europe and Asia, who ship directly to customers when needed. Whether your order comes from us or a supplier, we stay responsible and will always help if something goes wrong.

Items we send are shipped via Royal Mail or Evri. Suppliers often use the same couriers, but packaging and tracking may vary due to their own systems or subsidised services.

Thank you for supporting a small business—it genuinely means a lot.
Location: United KingdomMember since: 19 Jul, 2024Seller: utm_uk

Business details

Business name: UTMUK LTDFirst name: MattSurname: WoodAddress: 1 Old Post Office, Boston, East Heckington, Lincolnshire, United Kingdom PE20 3QBPhone number: +44 7908657801Email: sales@utmuk.co.ukCRN: 16338938

Feedback ratings

Last 12 months

Positive2,972- positive Feedback in last 12 months
Neutral18- neutral Feedback in last 12 months
Negative6- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (3,022)

  • y***i (4009)- Feedback left by buyer.
    Past month
    Verified purchase
    Thankyou again for super fast delivery , arrived well packaged , secure and safe transportation , as described ,as per pics , Top quality, thanks for rapid response to my concern and final resolution. Top class service from a Top class eBay seller
  • k***i (657)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    --
  • r***m (1704)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Can’t fault the seller however, he packaging left a little to be desired as item arrived snapped in two. Seller offered full refund with no issues immediately . As customer service goes absolutely first class and a pleasure to deal with. Will have no issue using again should I need something.
  • n***9 (862)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I havent posted feedback on my orders of late but when you receive such excellent service from a seller, it is more than worthy of a mention. Unfortunately the product I originally ordered was suddenly out of stock. The seller immediately responded with an excellent replacement. I am really impressed with both the service and the product received from this seller. Thank you so much!!! 5*
  • b***n (977)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was great quality but had a paint chip. I contacted the seller and got an immediate response even though it was late at night. The seller had no hesitation in offering a full refund. There were no issues at all in getting this resolved. This is how all sellers should operate. I had no reservations at all in reordering the same item again. I would highly recommend this seller as issues are dealt with correctly and efficiently. Great ebayer.
    Reply from: utm_uk- Feedback replied to by seller utm_uk.- Feedback replied to by seller utm_uk.
    Thank you for your feedback, Pleased we could resolve your issue, item returned, complete and still in packaging, and refunded.
  • s***c (370)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described, arrived quickly well packaged and great communication
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!899/1000