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Vellacine Limited

Vellacine Limited

171K items sold
983 followers
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Commercial Hardware

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About us

Please note due to recent changes in international shipping rules & costs we are currently not able to post outside of UK.

Thank you for visiting our eBay store, if you have any queries regarding any of our products or need assistance in sourcing anything that is not listed on-line please feel free to contact our sales team on 02920 228578.

Vellacine Ltd is a local run business with over 30 years experience in the trade.
Location: United KingdomMember since: 14 Oct, 2009Seller: vellacine

Business details

Business name: Vellacine LimitedAddress: Hadfield Road, CF11 8AQ CARDIFF, United KingdomVAT number: GB 315 2145 00

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Returns

Feedback ratings

Last 12 months

Positive880- positive Feedback in last 12 months
Neutral22- neutral Feedback in last 12 months
Negative17- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
4.9
Delivery time
4.9
Communication
5.0

Seller Feedback (61,679)

o***6 (1420)- Feedback left by buyer.
Past 6 months
Verified purchase
I ticked the box on delivery Royal Mail. The seller bye passed the box I ticked and chose Evri. Nearly two weeks for delivery with no updates until the day of delivery. Then when I got home from work the day of delivery my letter box was broke where the item was forced through the letter box. Then hardly surprised to find the item was not what I ordered. The screws where counter sunk and not flat as per image on the sellers site. Never again absoultly unbelievable service disgusting in a word.
3***c (86)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived in damaged condition. Josh at Vellacine did a stirling job ensuring that I received replacement Arboseal GZ tape in excellent condition. First class customer service with good communication, item as described. Thank you Vellacine!
n***7 (789)- Feedback left by buyer.
Past 6 months
Verified purchase
Received a completely different glue from what was advertised. I contacted the seller who tried to tell me the replacement product was more expensive but that I could have it at no extra charge but I could have bought it from other suppliers for less. Nit worth starting to send back etc too much hassle and life is too short but will NOT buy from again.
y***r (753)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service. 1st Delivery went missing in the post, informed seller and they sent out a replacement straight away.Would recommended & use again...A++++++++++++++++
a***n (121)- Feedback left by buyer.
Past 6 months
Verified purchase
First class service. Packed well and delivered on time. Quality product. All the parts that appeared in the sellers photos were actually contained in the order. Not like some suppliers of this ltem. Would definitely use this Seller again.
e***e (509)- Feedback left by buyer.
Past month
Verified purchase
Item came well packed and on time, would recommend seller
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