we-are-japen

Seller Feedback (25)

• p***e (280)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I received my purchased item in a fast and timely manner. The communication from the seller was personal, warm, and informational. I was very pleased with the shipping packaging, I received my item in perfect condition. The item was as advertised, new and with excellent quality. The price was an excellent value, and the appearance of the fountain pen I'd ordered was better than the pictures. I am a very satified buyer, and will not hesitate to shop with this seller again.

  
• _***h (127)- Feedback left by buyer.

  Past month

  Verified purchase

  A very nice pen for a really good price. It took a few days before the seller could send the pen but this was communicated early on. The pen arrived within a few days in Germany after they finished inspecting it. They added extra fluffy paper inside the pen's original box for transportation safety. The pen writes very well and appears to be new as advertised. I have no complaints and would buy from this seller again.

  
• m***a (30)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great communication from seller setting expectations on when the pen would ship and updating me when item was about to ship. Once they had the pen delivered from the manufacturer (Pilot) it was shipped to me immediately using fast international shipping to California and I received the pen in 4 days. Authentic brand new Pilot Custom Heritage 912 pen. I’m very happy with this seller and this transaction. Highly recommended
• i***n (22)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The pen is brand new and it is well well worth it for the price. Good quality pen. Delivery was delayed due to golden weeks. However, once shipped the item came in very fast. Communication with seller was fast and responsive. Highly recommend seller.
• 0***m (2)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Service was good with good communication. Only issues was that it took 15 days for my order to be shipped but once it was it arrived in 3 days and I was told when asked that the pen came with a converter which it did not. I was told then that it did not come with one from the manufacturer. Overall experience was good.
• d***e (168)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  All aspects of this purchase were superb, from the clearly listed item to the quick responses from the seller to the fast and safe despatch and safe delivery to me. Well done! Highly recommended seller!