49K items sold
2.6K followers
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    Low Level Toilets

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    About us

    A family business with a family attitude. With over 40 years experience, our family has been in the bathroom industry for a very long time. We just love bathrooms..
    Location: United KingdomMember since: 26 Nov, 2019Seller: welovebathrooms

    Business details

    Business name: Simply Design Group ltdFirst name: PeterSurname: stevensAddress: 31 King Street West, Manchester, Greater Manchester, United Kingdom M3 2PJPhone number: 01942311337Email: chris@welove.co.ukVAT number: GB 320278039CRN: 11716662

    Detailed seller ratings

    Average for the last 12 months
    Accurate description
    4.9
    Reasonable postage cost
    5.0
    Delivery time
    4.9
    Communication
    4.9

    Seller Feedback (10,751)

    • n***o (59)- Feedback left by buyer.
      Past month
      Verified purchase
      Unit arrived as stated, well packaged on a single pallet. On checking the inventory an item was found to be missing. Seller responded quickly and has dispatched the missing item. Will use this seller again if the opportunity presents itself. Anti-mony
    • 2***d (11)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Most disgusting company I have ever dealt with, made me pay extra so I would receive my items before fitter due (4 days notice). On the day delivery due, ignored my messages customer service team refuse to discuss over the phone if you are an “eBay customer” saying all communication must go through eBay, despite managing all delivery directly outside of eBay. Laughed when I said I was disabled and being left without a sink and bath panel on a weekend in central London wasn’t ideal.
    • c***r (923)- Feedback left by buyer.
      Past month
      Verified purchase
      When i bought the WC the first one arrived broke but i could see by the way it was transported the courier was to blame so i contacted the seller and they rapidly arranged a replacement,this also arrived broken but again i suspected the courier as although tracked,i followed it`s journey to my door and as i opened the door i almost tripped over the box and watched the courier was slowly/quietly driving away.Third time lucky a replacement arrived intact.Credit to Chris in Ebay sales for sorting.
    • g***n (30026)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Excellent customer service, one seal was missing from the shower waste, they responded very quickly to my message and sent out a replacement which was received in a few days. Very happy with the overall experience. and also the price paid.
    • c***a (3859)- Feedback left by buyer.
      Past month
      Verified purchase
      Absolutely thrilled with the products but the outstanding customer service i received from them was beyond excellent. The delivery company missed the toilet bowl when delivered, I contacted Chris, who immediately resolved the issue. I actually ended up with two, so again contact with Chris was made and a next day pick up was arranged.
    • i***u (1039)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      After a delivery hiccup delivery was re-scheduled & items arrived well packed. On inspection there was slight damage to inside of cupboard but Chris arranged for a replacement to be sent. Really impressed with the quality which is fantastic for the price. Great Ebayer A+++++

    About us

    Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!164/1000