49K items sold
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About us

A family business with a family attitude. With over 40 years experience, our family has been in the bathroom industry for a very long time. We just love bathrooms..
Location: United KingdomMember since: 26 Nov, 2019Seller: welovebathrooms

Business details

Business name: Simply Design Group ltdFirst name: PeterSurname: stevensAddress: 31 King Street West, Manchester, Greater Manchester, United Kingdom M3 2PJPhone number: 01942311337Email: chris@welove.co.ukVAT number: GB 320278039CRN: 11716662

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (10,741)

  • n***o (59)- Feedback left by buyer.
    Past month
    Verified purchase
    Unit arrived as stated, well packaged on a single pallet. On checking the inventory an item was found to be missing. Seller responded quickly and has dispatched the missing item. Will use this seller again if the opportunity presents itself. Anti-mony
  • 2***d (11)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Most disgusting company I have ever dealt with, made me pay extra so I would receive my items before fitter due (4 days notice). On the day delivery due, ignored my messages customer service team refuse to discuss over the phone if you are an “eBay customer” saying all communication must go through eBay, despite managing all delivery directly outside of eBay. Laughed when I said I was disabled and being left without a sink and bath panel on a weekend in central London wasn’t ideal.
  • c***r (923)- Feedback left by buyer.
    Past month
    Verified purchase
    When i bought the WC the first one arrived broke but i could see by the way it was transported the courier was to blame so i contacted the seller and they rapidly arranged a replacement,this also arrived broken but again i suspected the courier as although tracked,i followed it`s journey to my door and as i opened the door i almost tripped over the box and watched the courier was slowly/quietly driving away.Third time lucky a replacement arrived intact.Credit to Chris in Ebay sales for sorting.
  • g***n (30026)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent customer service, one seal was missing from the shower waste, they responded very quickly to my message and sent out a replacement which was received in a few days. Very happy with the overall experience. and also the price paid.
  • c***a (3859)- Feedback left by buyer.
    Past month
    Verified purchase
    Absolutely thrilled with the products but the outstanding customer service i received from them was beyond excellent. The delivery company missed the toilet bowl when delivered, I contacted Chris, who immediately resolved the issue. I actually ended up with two, so again contact with Chris was made and a next day pick up was arranged.
  • a***i (772)- Feedback left by buyer.
    Past year
    Verified purchase
    For the record, I bought the item on 2 November and the delivery was on 12 November in 2 huge boxes. It was a few days delayed and the basin arrived broken inside one box. I reported to the seller and received a message on the same day saying that a replacement was urgently ordered. On the 14 November, the item was finally delivered by a special courier. Just to mention that things can go wrong beyond the seller’s control. The seller was very good, straightforward and acted promptly.

About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!164/1000