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West Hill Wagon Works

West Hill Wagon Works

34K items sold
3.2K followers
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West Hill Wagon Works
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About us

We Manufacture Detailed OO,N,TT:120 & O Gauge Model Railway Accessories, Hunt Magnetic Couplings, Track Laying Tools, Kits & Much More
Location: United KingdomMember since: 29 Jun, 2020Seller: westhillwagonworks

Business details

Business name: West Hill Wagon Works LTDFirst name: ChrisSurname: BowerAddress: Unit 3B, New Line Road, Nottingham, Kirkby-in-Ashfield, Nottinghamshire, United Kingdom NG17 8JQPhone number: 07391216729Email: huntcouplings@outlook.comVAT number: GB 435584084CRN: 12477797Additional information: www.westhillwagonworks.co.uk

Feedback ratings

Last 12 months

Positive5,537- positive Feedback in last 12 months
Neutral88- neutral Feedback in last 12 months
Negative30- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.7
Delivery time
4.8
Communication
4.8

Seller Feedback (14,738)

  • t***s (740)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was marked as posted on 23/12/2024, did not arrive before New Year contacted seller they immediately replied that they had chased up Royal Mail who had now found my parcel. Finally delivered on 08/01/2025. Seller OK - Royal Mail rubbish - I have given them 5 stars as it was RM that let them down. Still the item that I have got is exactly as described, professionally packaged and perfect for tidying up the new run on my layout. Good ebay seller
  • o***t (106)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The product arrived in excellent condition, thanks to its careful packaging, and it matched the description perfectly. The seller also provided regular updates on the order status and on a query I had after I received the item. I highly recommend this seller.
  • _***a (1027)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived in times stated, item as described, Postage charged was £ 4.40 but the package stated £2.80. just seemed postage stated was rather high for a 'small' item. Otherwise good service.
  • u***a (178)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fantastic product and excellent service! The Detailed Pipes and Cables for a Mk1 Coach - OO Gauge (SET 14) exceeded my expectations. The quality and precision of the parts are outstanding, adding a realistic touch to my model railway setup. The seller was professional and responsive, ensuring a smooth transaction. Delivery was prompt, and the item was securely packaged however, one set was damaged. Quick email and response from Chris B and a replacement has been sent out.
  • u***u (1048)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great product but increadbly slow service. Item said dispatch untracked when tracking was paid for however it hadn't been dispatched at all and was eventually dispatched after the estimated arrival time (which wasn't quick). Was sent about 2 weeks later-they said they were away and put a ebay marker however this was not evident at the time of ordering. This company has some fantastic products but reluctant to order again-at least for a while.
  • n***r (421)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good service, delivery and suitably packed. I have used the seller previously and no issues as the item was correctly described as in condition and overall appearance. I am pleased with the detail and finish is good quality although perhaps slightly darker than expected or prototypical but to clarify as the photo and does look good and definitely good value, recommended 'Seller'.
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