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WHPHONES

WHPHONES

26K items sold
4.2K followers
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  • About us

    At WHPhones our mission is to provide customers with an experience that combines excellent customer service with great products at highly competitive prices. We specialise in high quality refurbished Samsung mobiles. Whether you're looking for the latest mobile phone, a second hand phone for work or a mobile phone suitable for children, we've got a deal for you. Our customer service team are always on hand for any query whether it relates to pre sales advice, technical support or any after sales questions you may have.
    Location: United KingdomMember since: 10 Dec, 2010Seller: whphones
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About us

At WHPhones our mission is to provide customers with an experience that combines excellent customer service with great products at highly competitive prices. We specialise in high quality refurbished Samsung mobiles. Whether you're looking for the latest mobile phone, a second hand phone for work or a mobile phone suitable for children, we've got a deal for you. Our customer service team are always on hand for any query whether it relates to pre sales advice, technical support or any after sales questions you may have.
Location: United KingdomMember since: 10 Dec, 2010Seller: whphones

Business details

Business name: White Hawk LTDFirst name: White HawkSurname: LTDAddress: Unit 7-8, Magreal Industrial Estate, Freeth Street, Birmingham, West Midlands, United Kingdom B16 0QZPhone number: +44 7398949072Email: renewed@whitehawkltd.comVAT number: GB 223688788CRN: 09015018

Feedback ratings

Last 12 months

Positive875- positive Feedback in last 12 months
Neutral12- neutral Feedback in last 12 months
Negative9- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (7,103)

  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Item exactly as described. Fast delivery, securely packaged, good communication from seller. A+++++ seller, highly recommended.
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    I can honestly say that the service from this eBay seller is superb! I received my new phone on the day that they stated and it was really well packaged. The phone was 3/4 charged and was in fantastic condition. I can totally recommend this seller. Thank you
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    I purchased an "opened but never used" Samsung Galaxy S24 Ultra 5G (UK version with Samsung warranty), expecting it to be in like-new condition. However, the phone had multiple visible scratches, which was disappointing given the listing description. That said, the seller responded well when I reported the issue. Although the return process took a bit of time to arrange, the communication was clear and helpful, and a return was accepted. Appreciate the seller's cooperation.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very efficient and professional seller. The item was as described, sent very quickly and very well packaged. Would use this seller again!
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I have used this company before . So was hapoy to use them again to buy my mum another phone . The Samsung 21 came in its original box with charger UK spec. Although it's refurbished it looks brand new, it came with a 12 months warranty which is nice to know. . I placed the order on a Sunday and it arrived on the Tuesday Tracked very Fast delivery. 100% Will be happy to use this company again .
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The whole process from start to finish was excellent. The phone arrived on time and as described. Excellent value and condition. The appearance and quality as expected. When the time is right I would definitely use this seller again.
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!524/1000