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WillowsDirect

WillowsDirect

69K items sold
1.6K followers
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About us

We are a family run business based in West Yorkshire of England. Our business was started with the ethos of supplying quality cushion products at affordable prices.
From hard work, dedication and sticking to our core values, our business has grown and evolved as the years have gone by.
After having great customer feedback and a constant call to supply more products, we have branched out and moved on from just supplying cushion inners to designing and making our own range of products. We are now considered one of the top names when it comes to making bespoke cushion products, and are proud to be able to offer retail and trade customers alike some of the best cushion products within the industry.
As we are still a small family run business we are committed to making sure we only supply, make and source the best products. Every care and detail is taken into consideration before a product is available to our customers as we are committed to making sure our name is synonymous
Location: United KingdomMember since: 17 Jan, 2018Seller: willowsdirect

Business details

Business name: Willows Direct LimitedFirst name: MohammedSurname: HasanAddress: 34 Woodside Avenue, Bingley, West Yorkshire, United Kingdom BD16 1RBPhone number: +44 7715340229VAT number: GB 364097187CRN: 11150564

Feedback ratings

Last 12 months

Positive1,824- positive Feedback in last 12 months
Neutral37- neutral Feedback in last 12 months
Negative21- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (15,242)

  • d***d (599)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Quick delivery, packaging ok, item as described, good value. Thanks very much. A+seller.
  • i***i (1442)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived 30/07/25 by Evri next day service, not Royal Mail as stated, well packed & product is great, would use again.
  • r***7 (1622)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Thanks, as described, fast delivery, great quality and good value, great seller!
  • e***a (1398)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as. Describe delivery very slow took nearly two weeks to arrive thank you
  • e***t (1524)- Feedback left by buyer.
    Past month
    Verified purchase
    Terrible experience. The stuffing arrived and had an overwhelming smell of burnt chemicals. I contacted the seller and they advised it was an issue with the bag and I should remove all the stuffing to air it and put it in another bag. This is a very time consuming process for the customer. They would not offer an exchange or discount for this inconvenience. Terrible customer service and overall experience. Would not buy from this seller again
  • a***1 (2396)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Initially the Seller sent the wrong fabric. Excellent comms and soon sent out the correct order: thank you. Recommend *****
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!988/1000