Bad packing. Product was broken when arrived. Item cost over 200gbp and seller want to discount 12gbp due to the damage. I wont accept putting a broken part on a expensive car...
So seller told us we can ship it back. No problem but why should i pay the shipping cost for a broken product caused by poor packing from the seller.. Makes no sense.
Seller will not communicate to help us find a solution more than 12gbp discount or let me ship it back. Unacceptable.
Reply from: wonderland0101- Feedback replied to by seller wonderland0101.- Feedback replied to by seller wonderland0101.
Dear friend,
Sorry, we are unable to provide you with a partial refund of 100 euros. But we can provide you with a solution for returns and refunds. Don't worry, we will reimburse you for the return fee. We look forward to your reply.
n***s (122)- Feedback left by buyer.
Past 6 months
Verified purchase
Order the carbon fibre rear trunk spoiler, it was described on the description exactly how spoiler.
Quality of the product was perfect could not fault it and fitted perfect love the look on the spoiler,
The seller was really informative and told when it was being shipped and asked if it was delivered all in good condition
Thank you
Josh
k***2 (991)- Feedback left by buyer.
Past month
Verified purchase
Excellent customer service. Fast postage. Good communication. Product arrived in great condition. 🤩
p***t (7)- Feedback left by buyer.
Past 6 months
Verified purchase
Wonderland0101 has been engaging and provides an assurance that other sellers can learn from. From the order to post delivery, the seller has maintained the highest level of customer service and I fully recommend this buyer to anyone.
d***i (446)- Feedback left by buyer.
Past 6 months
Verified purchase
As described, arrived quicker than expected, good communication. AAA+++
2***k (656)- Feedback left by buyer.
Past 6 months
Verified purchase
Good item as described. Fast delivery.
Top ebayer. Would use again.
Many thanks.