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Woolstack

Woolstack

417K items sold
7.2K followers
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Great quality needles and fantastic yarn

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About us

Beautiful Yarn And Needles - Competitive Prices - Fast Dispatch - Great Customer Service
We are a small family business based in Cheltenham in the UK selling yarn, and knitting & craft accessories online. Since we started over 10 years ago we have sent tens of thousands of packages successfully to over 100 countries.

We aim to provide the best quality products worldwide, at reasonable prices, and with excellent customer service.
If you purchase from us we will process your order promptly, provide advice where necessary and deal with any issues professionally.
All of our items are new, original, and sourced directly from the manufacturer or their official distributors.
Many of our items are hand-made or hand-finished which means that they can vary from each other, and from images.
If you are concerned or unsure, please contact us prior to purchase and we will do our best to advise you.
Location: United KingdomMember since: 25 Oct, 1999Seller: woolstack

Business details

Business name: Woolstack LimitedFirst name: LisaSurname: MullardAddress: Rambling Views, Harp Hill, Cheltenham, Gloucestershire, United Kingdom GL52 6PUPhone number: 01242300280Email: orders@woolstack.co.ukVAT number: GB 137574688CRN: 07708895

Feedback ratings

Last 12 months

Positive6,545- positive Feedback in last 12 months
Neutral11- neutral Feedback in last 12 months
Negative0- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (170,750)

  • u***u (364)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    KnitPro Symfonie Wood Fixed Circular Knitting Needle 5mm x 80cm arrived safely. It was well packaged. Exactly as described and a good price. Prompt dispatch had it arriving 3 working days after I ordered. Many thanks. It will now be put to good use knitting jumpers for various members of my family.
  • h***i (575)- Feedback left by buyer.
    Past month
    Verified purchase
    The original item was faulty when it arrived, I contacted Woolstack straight away to tell them, they apologised & said they’d send a replacement out, no problem - excellent customer service & excellent item when replacement arrived. Thank you A++++++++++
  • e***k (35)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was just as described and great value for money. It was sent quickly and was well-wrapped so it arrived undamaged. Very happy with the service and the seller.
  • l***5 (410)- Feedback left by buyer.
    Past month
    Verified purchase
    Knitpro offer a lovely quality product and this is a most reliable seller who I would recommend for careful packaging and prompt despatch. Brand new and at a good price. Just as described Thankyou Woolstack!
  • m***u (2531)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Usual excellent quality, service, communication and despatch time. Vacuum packing saves on postage. Thank you. I thoroughly recommend this seller.
  • a***a (551)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described. Well packed and prompt despatch. Not my first purchase and definitely not my last. Good seller. Thank you.
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