Doll Faced Cosmetics

Seller Feedback (4,593)

• p***b (525)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was advertised as sent with tracking & charged for, but seller said it was not sent with tracking & never supplied any tracking info? when I questioned this, just a load of excuses were given, no refund offered of the basic shipping the seller used (50% less) No confirmation that the surprise present I was sending ever arrived or not? very disappointing & negative experience from this seller. Don't advertise & charge customers for a service you don't provide, its simply unprofessional

  Reply from: doll-faced-cosmetics- Feedback replied to by seller doll-faced-cosmetics.- Feedback replied to by seller doll-faced-cosmetics.

  Very sorry you had a negative experience, we haven't encountered an issue like this before so we will certainly look to revise our practices. A delivery confirmation reference number was provided. Apologies once again, hope to have you back as a customer so we can include a free item for you by way of apology.

  Follow-up from: p***b- Feedback followed up on by buyer.- Feedback followed up on by buyer.

  Thank you for your reply but you have not provided any tracking info for this purchase that still shows as not delivered? I also note you have just opened a 2nd ebay act minutes after I left my FB and purchased an item from me, obviously for the sole purpose of leaving me neg FB. A case has now been opened with ebay of your selling & buying practices and await to see what you do next? Quite juvenile behaviour from a professional seller RD !!
• 1***n (1045)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fast dispatch and delivery, The lip pencils were well packed and arrived in good time! Lovely quality lip pencils/crayons and at a really good price, and because they were wrapped so well they were undamaged. I am so pleased with my purchase and would definitely recommend this seller
• 5***- (1)- Feedback left by buyer.

  Past month

  Verified purchase

  It’s my 3rd time ordering from here! Amazing fast delivery and good service each time I’ve placed orders.
• o***_ (627)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller!! Excellent communication. Super fast delivery and this pigment is absolutely perfect and just as described! 🥰💕It has a beautiful shimmer and is even more fabulous than the photos!! 😍 I’m over the moon!! 🚚 ☺️ I’m definitely a loyal customer now and I hope to buy from you again really soon!! Thanks so much.🙏😊
• d***a (1460)- Feedback left by buyer.

  Past month

  Verified purchase

  Arrived quickly in perfect condition and as described. Would recommend this seller.
• l***l (400)- Feedback left by buyer.

  Past month

  Verified purchase

  Great! Arrived on time, nice product all as described Good ebayer. Thank you A*