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ZOO38

ZOO38

3.9K items sold
201 followers
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About us

Location: United KingdomMember since: 24 Mar, 2023Seller: zoo38zoo

Business details

Business name: Zoo38 LimitedAddress: 10 Thorpe Park Road, PE3 6LG Peterborough, United Kingdom

Feedback ratings

Last 12 months

Positive705- positive Feedback in last 12 months
Neutral36- neutral Feedback in last 12 months
Negative35- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.7
Reasonable postage cost
4.9
Delivery time
4.8
Communication
4.7

Seller Feedback (788)

w***s (2840)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent, very well packaged with a heat pak and all alive and well. Great comms, Post took two days without tracking and not special delivery as the postage costs allures to so you are paying double the price of delivery.
Reply from: zoo38zoo- Feedback replied to by seller zoo38zoo.- Feedback replied to by seller zoo38zoo.
Thank you for your feedback. I would like to clarify the delivery cost. The amount of £8.38 includes eBay taxes, specifically £1.2. Additionally, it covers packaging expenses: a sturdy plastic PET bottle (£0.5), pure oxygen (£1.25), which is necessary to ensure the fish arrives in good condition, as well as box and insulation (£1.40). Post service fee is £4.20. We also do not include the cost of re-shipping, as 99% of our fish are delivered in perfect condition.
r***o (120)- Feedback left by buyer.
Past year
Verified purchase
Excellent communication. All fish arrived in good shape and as advertised. 2 females look pregnant, and there was one small baby on arrival. Was packaged really well with a nice little surprise of floating water plants. Will buy again and would highly recommend.
0***- (462)- Feedback left by buyer.
Past 6 months
Verified purchase
One of the best sellers I’ve ever had the privilege of dealing with. Not only did all shrimp arrive alive and healthy, but they were so beautifully and carefully packaged! 100% recommend for all aquatic needs. This seller is a diamond. Excellent communication also. Thank you, thank you, THANK YOU!! :) A*********** xx
a***l (126)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller, was very fast at reply, and very helpful when asked question, all shrimp arrive alive and well, very well packaged too.
u***1 (204)- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly as described. We'll packaged. Delivered on time. A pleasure to buy from this seller.
Reply from: zoo38zoo- Feedback replied to by seller zoo38zoo.- Feedback replied to by seller zoo38zoo.
Thank you so much for your kind words! I'm thrilled to hear that you're satisfied with your purchase and the entire shopping experience. Your feedback means a lot to me, and I truly appreciate your support. This summer, I'm excited to let you know that I'll have many different kinds of guppies available—each one beautiful and unique. If you ever need anything in the future or want to explore our upcoming guppy collection, don't hesitate to reach out. Thanks again, and have a fantastic day!
u***o (230)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent product. Fast Postage. Strong Packaging. Perfect Price. Great eBayers. A1
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