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Zoundhouse

Zoundhouse

158K items sold
5.3K followers
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About us

Dresdens größtes Geschäft für Musikinstrumente und Zubehör auf über 2500m² Fläche.
Location: GermanyMember since: 04 Jun, 2007Seller: zoundhouse

Business details

Business name: Zoundhouse Dresden GmbH & Co. KGFirst name: VolkerSurname: KaminskiAddress: Meschwitzstr. 6, 01099, Dresden, GermanyPhone number: 035140768110Email: info@zoundhouse.deVAT number: DE 813223756, GB 294716174WEEE number: DE78573283Additional information: vertreten durch die geschäftsführende Gesellschafterin: Zoundhouse Dresden GmbH, Meschwitzstraße 6, 01099 Dresden, Registergericht: Amtsgericht Dresden, Registernummer: HRB 19903 (persönlich haftend), diese vertreten durch den Geschäftsführer: Volker Kaminski Registergericht: Amtsgericht Dresden Registernummer: HRA 4628

Feedback ratings

Last 12 months

Positive2,549- positive Feedback in last 12 months
Neutral49- neutral Feedback in last 12 months
Negative48- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.7
Delivery time
4.9
Communication
5.0

Seller Feedback (46,663)

  • e***n (88)- Feedback left by buyer.
    Past month
    Verified purchase
    The item is exactly as described. The packaging was adequate, perhaps not as substantial as some but the instrument arrived undamaged. It's hard to tell that the item has been "opened not used" all the accessories were there & protective plastic was still on the thumb rest. I'm happy with the price I paid and was pleasantly surprised by the postage cost. I've contacted the vendor regarding a small matter and they have been extremely helpful. I would definitely buy from this vendor again.
  • d***d (480)- Feedback left by buyer.
    Past month
    Verified purchase
    Obwohl ich anfänglich etwas gezögert habe, bei diesem Anbieter aufgrund einiger, negativer Bewertungen zu bestellen, aufgrund, ist mir nicht erst bei der Kommunikation aufgefallen, dass man schon ziemlich bemüht ist um den Kunden. Ich habe also das benötigte Pedal bestellt und was soll ich noch anfügen? Perfekte Lieferzeit (2 Tage), gute Kommunikation, sehr gut verpackter Artikel. Ich vermute mal, einige Menschen differenzieren bei ihren Bewertungen eventuell etwas zu wenig?
  • t***r (548)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Thanks very much for the item,received , packaged really well item is as described & good value Only one point is that I would like to have been given the customs cost before it reached the uk other than that great service A+
  • a***a (1797)- Feedback left by buyer.
    Past year
    Verified purchase
    Superb in every respect. Took a while to arrive but this was down to UK Customs & Excise and the Xmas period and all in all was kept in the loop via parcel tracking and direct emails from Roman at Zoundhouse, who was superb and answered all questions when contacted. Guitar was superbly outer packaged by Zoundhouse and arrived brand spanking new and undamaged. In the end, a pleasure to deal with, despite delays mentioned, many thanks for a guitar I thought I'd missed out on as out of stock in UK
  • n***o (1207)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Schneller Versand, Verpackung in Ordnung. Saiten nicht wie abgebildet sondern offenbar ältere Verpackung mit Gebrauchsspuren, siehe Bild.
  • 0***k (1100)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Ich verstehe nicht, warum so viele Menschen als negativ bewerten? Absolut Top Verkäufer, Reklamation reibungslos erledigt und direkt ein neues Gerät erhalten. Und pünktlich geliefert, nach Kommunikation mit dem Verkäufer. Von meiner Seite absolut Top Verkäufer👍
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