Disappointed that one negative feedback has caused a reduction in my 100% rating, especially because the feedback was not accurate and I have no way of responding to the buyer’s comments.
Location: United KingdomMember since: 10 Dec, 2004
Good buyer, prompt payment, valued customer, highly recommended.
i***n (3960)- Feedback left by buyer.
More than a year ago
Verified purchase
Very happy with item received quickly - thank you.
i***6 (564)- Feedback left by buyer.
More than a year ago
Verified purchase
Received quickly, exactly as described. An excellent transaction overall.
0***t (2487)- Feedback left by buyer.
More than a year ago
Verified purchase
As described and speedy delivery
s***o (2049)- Feedback left by buyer.
More than a year ago
Verified purchase
Excellent service
i***6 (4)- Feedback left by buyer.
More than a year ago
Verified purchase
Despite positive reviews, the item arrived broken (with notes to say it was broken), which was not mentioned in the original listing. Shame.
Reply from: 9557janice- Feedback replied to by seller 9557janice.- Feedback replied to by seller 9557janice.
The note did not say it was broken, it warned that the bottom was lose and might fall out if not carefully handled. We believed that that was how it should be. Really disappointed that the buyer has not withdrawn his negative feedback as he promised. We've been members for approx 20 years with no problems and now our rating is lowered because of a misunderstanding.