ALL Gemstones are authenticated and tested throughly using laboratory gemmology equipment by our in-house gemmologist and also by a second gemmologist with 70 years of experience. We also cut our own Australian Opal and have deep connections with Australia, working directly with miners. All stones are listed as either 'synthetic' or 'natural'... we also offer returns within 14 days as our customers are at the heart of what we do. If you're a jewellery maker, be happy to share what you make with our stones! 💎💎 WE USE EBAY POSTAGE, EBAY CHANGED THEIR POLICY IN 2025.. ALEXANDRAS VAULT HAS NO CONTROL OVER POSTAGE COSTS!
Location: United KingdomMember since: 21 Oct, 2015
Item arrived perfectly described, it was safely posted and wrapped up nice and tight to make sure no threat of breakage! The communication was brilliant, as there was a slight hiccup with the postage whereby neighbouring business received it and sent it back - however, seller did everything possible to get it to me before christmas and did so whilst updating me every step! I will DEFINITELY be ordering again from this seller!
r***n (632)- Feedback left by buyer.
Past month
Verified purchase
Quick dispatch. Well packaged. Excellent replacement stone, the dimensions and colour exactly as described - stone fitted perfectly into bracelet. Brilliant value for money. Recommended seller.
8***i (49)- Feedback left by buyer.
Past 6 months
Verified purchase
The service was absolutely amazing, they sent the stone tracked 24 but the postage was late RM fault not sellers. So the seller sent the package again new stones and overnight & said to keep the others when they showed up!!! If anyone wants an example of going the extra mile for your clients that’s it & the stone? absolutely stunning!! Thank you so much I will most definitely be back very soon!! ☺️
6***l (124)- Feedback left by buyer.
Past 6 months
Verified purchase
Postage was reasonable and item was properly packaged. The item matched the description and represents good value for the money.
I’m a repeat customer and will buy again. Excellent service.
n***i (739)- Feedback left by buyer.
Past 6 months
Verified purchase
Beautiful ring. Thank you. Great seller. Carefully packaged and fast delivery time ✨️🌟
u***u (195)- Feedback left by buyer.
Past year
Verified purchase
Item as described. Very good price. Well packed, postage costs good and very fast delivery. I'm very pleased with this purchase!