Feedback was exceptional for this seller up to this point so I’m shocked by my experience bought two bags totalling almost £2000 . Seller lied about the despatch date and both failed the inspections . One was found to be faded , dented and scratched and I was told by seller it was unused never left the house . The neverfull set failed as pouch was missing despite being listed and a fake dustbag . No attempt to make things right or an apology . Thank gosh for eBay’s authenticity guarantee.
Reply from: archiesmummy0- Feedback replied to by seller archiesmummy0.- Feedback replied to by seller archiesmummy0.
Unfair representation of our conversations and the authenticication reports. I was away but did reply to seller saying I’d check for missing item once back. Another bag had never left my house and so could not be faded. Being a ridgid leather bag, it was slightly curved as never been used, would have ‘filled’ out any creases once filled. I also offered full refunds on both, given the same day. I have used eBay over 21 years with over 4000 transactions with never had negative feedback, buyer has!
i***a (242)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived and I have had it authenticated. All good
Seller never sent the tracking number as requested that’s why I didn’t give 5 stars for communication
t***t (560)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent seller, and affordable shipping.
p***. (1176)- Feedback left by buyer.
Past year
Verified purchase
Absolutely beautiful ring. Great communication. Fast delivery. First class seller. Thanks 😊
p***a (74)- Feedback left by buyer.
Past year
Verified purchase
Great seller, beautiful item, and fast dispatch, thank you
r***g (441)- Feedback left by buyer.
Past 6 months
Verified purchase
Great! Authenticated and the bag is cute. Very nice communications. 5/5!