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About us

Better World Books is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the U.K., and around the world. Since its launch in 2003, Better World Books has raised over $35 million for libraries and literacy, donated over 38 million books, and reused or recycled more than 475 million books.
Location: United KingdomMember since: 31 May, 2011Seller: better_world_books_uk

Business details

Business name: Better World Books LtdFirst name: SarahSurname: DuguidAddress: Unit 10, Castle Industrial Centre, Queensferry Road, Dunfermline, Fife, United Kingdom KY11 8NTPhone number: 01383841437Fax number: 01383 842263Email: uksupport@betterworldbooks.co.ukVAT number: GB 938775170CRN: 06570267

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Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (604,940)

  • 9***h (328)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Accurately described, fairly priced, excellent communication and timely delivery. Through no fault of the sender the book arrived in ripped packaging with damaged pages and having been run over by a pallet truck or similar machinery whilst in transit with Whistle. The sender promptly refunded the purchase price and apologised although blameless. I have no qualms buying from them in the future just in their choice of delivery firm.
  • j***c (696)- Feedback left by buyer.
    Past month
    Verified purchase
    Fantastic Seller. Great quality and condition of item.Fast delivery and Expertly packed to ensure the item is safe. Great Communication when asking a question and always polite and to the point. Item received is exactly what was described. Fair price charged and cost was not over the top. So very, very pleased with this Seller I will rate them No.1 and made the experience of buying on EBay a VERY HAPPY one. Would definitely buy again! Thank you so much.
  • k***s (1713)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I had an outstanding experience with this seller! The item was exactly as described, and it arrived well-packaged and in perfect condition. The seller was incredibly responsive and helpful, answering all my questions promptly. The shipping was super fast, and I received the package within just a few days. A truly professional and reliable seller who goes above and beyond to provide exceptional service. I look forward to doing business with them again in the future. Thank you so much!
  • j***0 (90)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good ebayer, great comms, good prices, item as described, & delivered swiftly. Pleasure to do business with and would again. Packaging could use some minor improvement as the thin plastic bag clearly tore around the corners / edges in transit, however books inside were undamaged (hence positive review).
  • y***e (338)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I recently purchased this item on eBay, and I’m extremely happy with it! The quality exceeded my expectations, and it arrived exactly as described in the listing. The shipping was fast, and the packaging ensured that it arrived in perfect condition. The seller was communicative and provided excellent service throughout the process. Overall, a fantastic buying experience, and I highly recommend both the item and the seller to anyone looking for a reliable purchase!
  • a***i (359)- Feedback left by buyer.
    Past year
    Verified purchase
    I had an outstanding experience with this seller! The item was exactly as described, and it arrived well-packaged and in perfect condition. The seller was incredibly responsive and helpful, answering all my questions promptly. The shipping was super fast, and I received the package within just a few days. A truly professional and reliable seller who goes above and beyond to provide exceptional service. I look forward to doing business with them again in the future. Thank you so much!

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