12K items sold
512 followers
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Location: ChinaMember since: 07 May, 2022Seller: castaneous

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
4.9
Delivery time
4.9
Communication
5.0

Seller Feedback (1,677)

  • 2***s (71)- Feedback left by buyer.
    Past month
    Verified purchase
    The item was as described, packaged adequately, but took from 28June to 8 July to reach me from London to the Midlands. After I contacted the seller, my package arrived within 48 hrs or less. Have no idea why the parcel sat at the depot for days without being processed, but the seller immediately responded and rectified the issue once notified. Too soon to evaluate the product, but will update as time passes.
  • r***u (512)- Feedback left by buyer.
    Past month
    Verified purchase
    Yet to use only arrived today, seller quickly dispatched the item on the 28th June didn’t arrive until 10th July been sitting in their hub going nowhere ( ERVI) no fault of the seller other than that well packaged good price just the length of time to deliver is a put off, given positive feedback to the seller as they did their part but EVRI need to do better!
  • d***s (18)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    - seller was very helpful when I realised I had ordered the wrong colour - I messaged and had a reply saying not a problem they would change it - correct colour delivered great service
  • e***a (3424)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent item.... Speedy delivery with excellent packaging.... Great eBayer. The item was 100% perfect and I was thrilled when it arrived. It was exactly as described. Superb value for money. I will certainly use this supplier again.
  • t***t (186)- Feedback left by buyer.
    Past month
    Verified purchase
    Service delivery is good, The packaging is poor. One bottle was leaking. Not sure on the smell, no leaflet inside box that you would normally see . Box has very small text. Some words are misspelled.
  • s***6 (493)- Feedback left by buyer.
    Past month
    Verified purchase
    When I received the item it had leaked everywhere inside the packaging. They offered to send another one out but It has been 5 days and it still hasn’t been dealt with. Will not be buying from these people again! Avoid.
    Reply from: castaneous- Feedback replied to by seller castaneous.- Feedback replied to by seller castaneous.
    sorry we are communicating to give you a best solution

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